Ciara Allen
Columbus,OH
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Vango's Drive Thru. Proven ability to enhance customer satisfaction through effective cash handling and empathetic assistance. Skilled in team collaboration and time management, consistently improving service delivery and operational efficiency.
Overview
13
13
years of professional experience
Work History
Cashier
Vango's Drive Thru
09.2025 - Current
- Ensured accurate cash handling by efficiently processing customer transactions.
- Enhanced customer satisfaction through cleanliness and effective organization of workspace.
- Provided exceptional service by promptly resolving customer inquiries and concerns.
- Managed sales transactions efficiently with a proficient point-of-sale system.
- Reported inventory discrepancies, maintaining consistent product availability for customers.
- Increased customer engagement by adapting to menu changes and promotions.
Forklift Operator
Aerospace Logistics
12.2023 - 03.2024
- Operated forklifts to transport materials within warehouse, ensuring safety and efficiency.
- Assisted in loading and unloading aircraft components from delivery trucks.
- Maintained accurate inventory records using warehouse management system.
- Conducted routine equipment inspections to ensure operational readiness.
PCA
Heinzerling
03.2013 - 09.2019
- Enhanced patient independence by effectively supporting daily living activities.
- Created individualized care plans through collaborative patient assessments with the team.
- Reported health changes promptly to ensure timely interventions by nursing staff.
- Trained new staff efficiently in patient care techniques and safety protocols.
- Implemented operational improvements, enhancing overall service quality significantly.
- Advocated consistently for patient rights, facilitating access to essential resources.
Education
No Degree - Business
Southern New Hampshire University
Hooksett, NH04-2027
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Behavioral management
- Emotional support
- Compassionate care
- Vital signs monitoring
- HIPAA compliance
- Meal preparation
- Diabetes management
- End-of-life care
- Seizure precautions
- Patient documentation
- Medication reminders
Timeline
Cashier
Vango's Drive Thru
09.2025 - Current
Forklift Operator
Aerospace Logistics
12.2023 - 03.2024
PCA
Heinzerling
03.2013 - 09.2019
No Degree - Business
Southern New Hampshire University