Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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Ciara Brown

Kanab,Ut

Summary

Adaptable, accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Fast Food Worker

Wendys
Vernal , Ut
01.2024 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Assisted with preparing salads and cold food items.

Front desk

Dukes
10.2021 - 01.2024
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assistant

Western River Expeditions
04.2021 - 09.2023
  • I filled out paper work holding important information, such as allergies and dietary restrictions, health and fitness conditions, and disabilities.
  • I was in charge of doing paperwork, and making sure the food and drinks were packed
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much 50-60 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Busser

Peekaboo
Kanab , Ut
08.2020 - 11.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Demonstrated attention to detail when setting tables according to restaurant standards.

Education

High School Diploma -

Kanab High School
Kanab, UT
05.2023

On track for a diploma, College Psychology, Government, Human Development -

Kanab High School
05.2021

Skills

  • Microsoft Office Specialist
  • Safe Food Handling
  • Basic Math Competency
  • Point of Sale (POS) system operation
  • Multitasking and Organization
  • Food and Beverage Service
  • Customer Service
  • Basic Mechanical Skills

Timeline

Fast Food Worker

Wendys
01.2024 - Current

Front desk

Dukes
10.2021 - 01.2024

Assistant

Western River Expeditions
04.2021 - 09.2023

Busser

Peekaboo
08.2020 - 11.2020

High School Diploma -

Kanab High School

On track for a diploma, College Psychology, Government, Human Development -

Kanab High School

Personal Information

Title: Retail Clerk

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Ciara Brown