Ciara Bubnow
Yucaipa,CA
Summary
Objectives Looking forward to working with a company that promotes quality products, services and provides me with the opportunity to meet and exceed assigned sales goals.
Motivated gambling industry worker with great people skills and time management abilities. Learns new assignments quickly and always follows gaming commission rules. Dependable, results-driven and cross-trained in multiple positions.
I am dedicated to Yaamava Resort and Casino at San Manuel. Professional with history goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
9
9
years of professional experience
Work History
Senior Slot Technician
Yaamava Resort And Casino At San Manuel
Highland , CA
11.2021 - Current
- Work alongside management to assist in resolving customer concerns with problems regarding slot machines
- Provide regular inspections of all slot machines and casino games to ensure there has been no tampering or otherwise illegal attempts to alter machines
- Oversee preventative maintenance and technical troubleshooting of all gaming machines within the casino
- Aware of surroundings and mindful of attempts to tamper with slots machines or the defrauding of the casino
- Keep detailed records of all machine inventory, required upgrades and parts.
Cage Operations Support
San Manuel Indian Bingo Casino
Highland , CA
10.2017 - 06.2018
- Knowledge of divided casino sections for audit
- Assigned drop keys for opening or closing cash doors or main door or slot machines. Box replacement
- Maintain inventory of currency and monetary instruments held in cage
- Verify all cages for cold count before slot drop
- Set up cold boxes at slot machines
- Remove hot boxes from slot machines and transport them to cage carts
- Withholding an access card while on duty
- Ensures control and protection of casino’s assets
- Work among slots department employees
- Making sure each slot machine is applicable to use for customer enjoyment
- High level performance in a fast pace work environment
- Maintains a professional manner at all times and respect for my fellow co-workers, supervisors, and the company
- Maintain an Class A Gaming License
- Cage cart transportation from casino floor to soft count room with PSA and a Tribal Police Officer
- Works in a fast pace speed in a timely manner.
Line Cashier
San Manuel Indian Bingo Casino
Highland, CA
03.2017 - 10.2017
- Ensure accuracy of coin, ship, slot machine vouchers, credit card and cash handling transactions
- Assures exceptional customer service to all patrons by communicating in a pleasant, friendly and professional matter at all times
- Process Slot Jackpots wins; exchange slot tickets, currency, and prize agreements
- Verifies chip credits (Chip Walk); issues and balances chip runner banks
- Provides accurate pay-out transactions
- Balance bank inventory at the end of shift and reports any discrepancies to management
- Inspect and monitors money, examining for counterfeit currency, coin, fraudulent identification, credit cards and monetary instruments
- Complies with all Gaming Commission Regulations including; Bank Security Act (BSA), Title 31 and U.S
- Patriot Act; adheres to all audit and legal regulations/laws and practices
- Presents a well-groomed appearance
- Provide hands-on training to new employees on a rotational basis as needed
- Other duties as assigned to support the efficient operations of the department
- Greet patrons and fellow employees daily and responded to any inquiries
- Experienced in handling money as well as register knowledge, Calculate discounts as appropriate, Balance all trans actions at the end of the day for cash reconciliation.
Curtsey Clerk/ Cashier
Albertsons
10.2015 - 02.2016
- 450 E
- Cypress Redlands Blvd
- Bagging Procedures
- Product location and price check and cashiering knowledge
- Exceptional interpersonal communication skills
- Professional telephone etiquette
- Greet customers daily and responded to inquiries and helping them locate products and offered assistance through the store
- Experienced in handling money as well as register knowledge, Calculate discounts as appropriate, Balance all trans actions at the end of the day for cash reconciliation
- Performing proper bagging techniques and loaded their groceries into their shopping carts and upon request from customers’ loading groceries into vehicles.
Cashier/Stocker
cent Only Store
Yucaipa, CA
11.2013 - 01.2014
- Directing customers by escorting them to the products,
- Ensure the products on the sales floor are fully stocked and well organized,
- Contribute to team effort by accomplishing related results as needed.
Receptionist
M.A, Hajera Sultana
, MD
02.2009 - 10.2012
- Blvd
- Scheduling appointments in person or over the telephone,
- Responsible for the front of the office, the patient’s documents and filing the patient’s charts.
Cashier
CVS Pharmacy
Yucaipa, 33499
07.2006 - 02.2008
- Process payments by totaling purchases; checks, cash and credit cards,
- Assisting in physical inventory count,
- Organize merchandise and price coding.
Sales Associate
Susie’s Deals
Redlands
01.2005 - 05.2006
- Communicating with customers on information regarding clothing and products,
- Arranging clothes in size charting and color coding arrangement,
- Keep clientele informed by notifying them of preferred customer sales and future merchandise.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CACurrently Enrolled - Nursing Practice
Victor Valley College
Victorville, CA08.2022
Skills
- Strong verbal and personal communication skills, Computer skills, Accuracy and Attention to detail, organization and prioritization skills, problem analysis, use of judgment and ability to solve problems efficiently, verbal and written communication, client and partner relationship with high touch customer service, self-sufficient and proactive, professional public speaking and presentation experience, self-motivated
Timeline
Senior Slot Technician
Yaamava Resort And Casino At San Manuel
11.2021 - Current
Cage Operations Support
San Manuel Indian Bingo Casino
10.2017 - 06.2018
Line Cashier
San Manuel Indian Bingo Casino
03.2017 - 10.2017
Curtsey Clerk/ Cashier
Albertsons
10.2015 - 02.2016
Cashier/Stocker
cent Only Store
11.2013 - 01.2014
Receptionist
M.A, Hajera Sultana
02.2009 - 10.2012
Cashier
CVS Pharmacy
07.2006 - 02.2008
Sales Associate
Susie’s Deals
01.2005 - 05.2006
High School Diploma -
Yucaipa High School
Currently Enrolled - Nursing Practice
Victor Valley College