Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Chitwood

Winfield,TN

Summary

Detail-oriented and adaptable professional with a versatile background in banking and sales. Recognized for strong problem-solving abilities and commitment to delivering exceptional service. Eager to contribute to a customer-centric team focused on achieving business goals and enhancing client relationships.

Overview

5
5
years of professional experience

Work History

Teller

United Cumberland Bank
Huntsville, TN
02.2024 - 04.2026
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
  • Assisted clients with account inquiries, providing exceptional service and resolving issues promptly.
  • Maintained cash drawer integrity, balancing funds daily to minimize discrepancies.
  • Educated customers on banking products and services, enhancing their financial literacy.
  • Trained new tellers on policies and procedures, fostering a knowledgeable support team.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.

Sales Associate

US Cellular Wireless
Jacksboro, TN
07.2023 - 01.2024
  • Assisted customers in selecting mobile devices and plans tailored to individual needs.
  • Guided clients through device activation and troubleshooting processes, enhancing user experience.
  • Educated customers on features and benefits of products, driving informed purchasing decisions.
  • Collaborated with team members to maintain store presentation and inventory organization standards.
  • Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty rates.
  • Trained new sales associates on product knowledge and customer service best practices, fostering team growth.

Sales Representative

Verizon
Oneida, TN
05.2021 - 07.2023
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Exceeded sales targets through effective planning and goal setting.

Education

High School Diploma -

Oneida High School
Oneida, TN

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Positive
  • Friendly
  • Goal-oriented focus
  • Patience and empathy
  • Stress tolerance
  • Listening and comprehension
  • Rapid 10-key data entry
  • Attention to detail

Timeline

Teller

United Cumberland Bank
02.2024 - 04.2026

Sales Associate

US Cellular Wireless
07.2023 - 01.2024

Sales Representative

Verizon
05.2021 - 07.2023

High School Diploma -

Oneida High School