Personable professional with expertise in customer service and communication. Engages effectively with diverse individuals and navigates challenging situations with patience, ensuring positive experiences. Thrives in fast-paced environments while maintaining attention to detail. Collaborative team player committed to delivering exceptional service in a flight attendant role.
Work History
Patient Care Technician
1 Year 1 Month
Emory Saint Joseph's Hospital | 09.2025 - Current
Provided direct patient care and managed comfort and safety throughout pediatric treatments.
Monitored vital signs and documented patient data in electronic health records.
Assisted in monitoring vital signs and documenting patient data in electronic health records.
Educated families on post-treatment care, fostering understanding and compliance with medical instructions.
Trained new staff on operational procedures and best practices in pediatric care settings.
Patient Care Technician
3 Years 1 Month
Children's Healthcare of Atlanta | 01.2022 - 02.2025
Provided direct care to 15+ post-operative pediatric patients per shift on a surgical floor, assisting with ADLs, monitoring vitals, and delivering emotional support to ensure comfort and recovery in a high-acuity environment.
Provided direct patient care, including hygiene support, feeding, and emotional comfort to pediatric patients.
Monitored and recorded vital signs; reported health status changes promptly to nursing staff.
Assisted with procedures and maintained sterile environments to reduce infection risk.
Ensured patient comfort and safety by responding quickly to call lights and needs.
Educated families and patients on care procedures, promoting understanding and compliance.
Care Partner
6 Months
Wellstar Cobb Hospital | 06.2021 - 12.2021
Supported nursing staff in daily patient care tasks including repositioning, bathing, and vital checks.
Assisted in transporting patients to diagnostic and therapy departments, ensuring timely procedures and enhancing departmental workflow efficiency.
Provided direct care for 15+ patients per shift, ensuring timely assistance with ADLs, vitals monitoring, and emotional support in a high-acuity environment.
Maintained a clean and safe environment per hospital sanitation protocols.
Certified Nursing Assistant (CNA)
1 Year
Better Off At Home | 04.2020 - 04.2021
Delivered one-on-one in-home care for elderly patients with limited mobility.
Assisted with personal hygiene, medication reminders, and mobility exercises.
Provided companionship and monitored behavioral changes, reporting issues to case managers.
Warehouse Worker
11 Months
Graphic Dimensions | 05.2019 - 04.2020
Managed inventory control, ensuring accurate stock levels and timely replenishment.
Coordinated shipment preparation by packing and labeling orders for distribution.
Implemented safety protocols, reducing workplace accidents and promoting a safe environment.
Trained new hires on operational procedures, enhancing team productivity and adherence to standards.
Server/Bartender
1 Year
O'Charley's Restaurant & Bar | 05.2018 - 05.2019
Delivered exceptional customer service in fast-paced restaurant environment to enhance guest satisfaction and loyalty.
Developed extensive knowledge of menu items, ensuring accurate recommendations and order fulfillment.
Resolved customer complaints promptly, utilizing problem-solving skills to maintain a positive dining experience.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
High School Diploma
South Paulding High School | Douglasville, GA | 05-2018
Skills
First aid
Attention to detail
Time management
Customer service
Team collaboration
Strong work ethic
Professional appearance
Professional demeanor
Certification
CNA – Certified Nursing Assistant, BLS – Basic Life Support (American Heart Association), CPR – Cardiopulmonary Resuscitation (AHA Certified), HeartSaver First Aid – American Heart Association, Graduated from a Certified Surgical Tech Program