Ciara Day
Holladay,UT
Summary
Diligent and reliable Program Manager specializing in strategic planning and complex problem-solving. Expert in grant development, grant management, process improvement and policy and procedure development. Communicative and reliable in developing scope and objectives while maintaining comprehensive project documentation within multiple teams. Background in managing multiple software platforms to improve quality efforts . Commended for unexcelled record of completing critical projects and automating processes along the way. High-achieving personality possessing excellent communication, organizational and analytical capabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ryan White Program Manager
University of Utah Infectious Disease Clinic
Salt Lake City, Utah
11.2021 - Current
- Manage Ryan White Part C & D Competing and Non-Competing Grants.
- Forecast grant budgets and timelines while ensuring projects within both grants stay on track and within allocated resources.
- Coordinated & developed project plans, identified risks, set objectives and monitored teams' progress towards completion.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Drafted, reviewed, and negotiated partner contracts in accordance with applicable laws and regulations applicable to our grants.
- Managed daily pharmacy system operations, including staffing, scheduling and inventory control for our Ryan White patients with two on staff pharmacists.
- Measured performance outcomes across the medical team, case management team, pharmacy team and data team.
- Audit administrative and fiscal operations and processes to manage compliance within both Ryan White grants.
- Complete competitive and non-competitive grant applications to fund HIV/AIDS patient care.
- Handled the modification and updating of all clinical, administrative and internal policies and procedures related to our Ryan White Grants.
- Communicate and enforce updated policy and procedure to the entire clinic staff.
- Assisted with the development and implementation of grassroots efforts to support or oppose policy changes in HIV care.
- Maintain HRSA grant applications with OSP office to ensure requirements are met and completed.
- Achieved cost-savings by developing functional solutions to problems such as automating our data entry job.
- Generated and delivered reports, program review presentations and other program status updates to stakeholders and directors at The University of Utah Hospital.
- Manage the data team that compiles a yearly data report for the federal government analyzing HIV/AIDS outcomes for our patients.
- Developed and maintained complex databases like CAREWare, TRAX & EPIC to ensure accuracy of clinical and administrative data we report.
- Manage & direct annual audits conducted by the State of Utah and the Health and Human Resources Administration.
- Managed compliance efforts for the entire clinic team to comply with University standards.
Intern
University of Utah Infectious Disease Clinic
Salt Lake City, Utah
03.2021 - 08.2021
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Collaboration with multiple agencies in order to better serve the community.
- Supported various program activities, assisting with administrative tasks.
- Wrote procedures, reports and technical documents in easy-to-understand terminology for clinic staff.
- Completed grant applications with supporting documentation to secure funding for the Social Work Program.
- Analyzed current and proposed policies, identified potential issues, and developed solutions.
Officer
University of Utah Social Work Association
Salt Lake City, Utah
08.2020 - 08.2021
- Engaged in community outreach and program development to support students and faculty.
- Assisted individuals in identifying and capitalizing on personal interests, goals and strengths.
- Raised funds by coordinating events for BSW & MSW program.
- Developed and implemented policies and procedures to ensure compliance with Social Work Program at The University of Utah.
- Engaged in community outreach and program development to support students and faculty
Program Coordinator
Onboard LLC
Salt Lake City, Utah
01.2018 - 05.2020
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Developed and implemented program activities according to established goals and objectives.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Maintained up-to-date records related to program activities.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Oversaw full accounting cycle and prepared applicable financial statements.
- Maintained accurate records and documentation related to grant recipients from Onboard LLC.
Education
Bachelors in Social Work -
University of Utah College of Social Work
08.2021
Associate of Science -
Salt Lake Community College
08.2020
Skills
- Grant Management & Coordination
- Grant Administration and Reporting
- Policy and Procedure Development
- Team Management & Oversight
- Operations Management and Efficiency Efforts
- Contract Oversight & Compliance
- Compliance Enforcement
- Cost Management Analysis
- Budgeting and Finance
- Logistics Management
- Adaptability and Flexibility
Languages
American Sign Language
Limited
Affiliations
- Interned on a Aquaponic & Hydroponic Farm
- Graduated with Honors
- Pursuing MSW Degree
Certification
- Active Social Work License
References
References available upon request.
Timeline
Ryan White Program Manager
University of Utah Infectious Disease Clinic
11.2021 - Current
Intern
University of Utah Infectious Disease Clinic
03.2021 - 08.2021
Officer
University of Utah Social Work Association
08.2020 - 08.2021
Program Coordinator
Onboard LLC
01.2018 - 05.2020
Bachelors in Social Work -
University of Utah College of Social Work
Associate of Science -
Salt Lake Community College
- Active Social Work License
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