Ciara Emerson
DULUTH,MN
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath and Body Work
Duluth, Minnesota
03.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on product features while ensuring a fun shopping experience.
- Sold various products by demonstrating features and benefits to customers. Sold products by explaining unique features and educating customers on proper application or usage.
- Maintained store organization by restocking shelves and arranging displays effectively.
- Monitored inventory levels and reported stock shortages to management regularly.
- Collaborated with team members to develop engaging in-store promotions and events that enhanced the customer experience.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to drive customer engagement and facilitate sales of overstock items.
Sales Associate
Spirit Hollween
Duluth, Minnesota
08.2023 - 11.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Upsold additional items based on customer interests and needs.
- Educated customers on product features while ensuring a fun shopping experience.
- Collaborated with sales team to meet and exceed group sales targets through effective teamwork.
- Collaborated with team members to create engaging in-store promotions and events.
- Organized store layout by restocking shelves and creating visually appealing displays that enhanced customer experience.
- Coordinated seasonal setups, including Halloween decorations, to create an inviting atmosphere that attracted shoppers.
Cashier/Lead Sales Associate
Panera Bread
DULUTH, MN
02.2022 - 10.2022
- Trained new cashiers in register operations and customer engagement to enhance service quality.
- Assisted customers with product inquiries and processed orders efficiently.
- Resolved customer complaints professionally, ensuring customer satisfaction and adherence to company policy.
- Maintained accurate cash drawer balances during shifts to ensure financial integrity.
- Responded to customer questions while providing detailed store information.
- Upsold additional items based on customer interests, contributing to increased sales.
Education
High School Diploma -
Minnesota Connection Acadamy
Minneapolis, MN06-2024
Skills
- Sales proficiency
- Customer service
- Product knowledge
- Upselling and cross selling
- Visual merchandising
- Inventory management
- Customer relationship management
- Problem solving
- Multi-tasking strength
- Detail orientation
- Effective communication
Timeline
Sales Associate
Bath and Body Work
03.2025 - Current
Sales Associate
Spirit Hollween
08.2023 - 11.2023
Cashier/Lead Sales Associate
Panera Bread
02.2022 - 10.2022
High School Diploma -
Minnesota Connection Acadamy