Ciara Gaines
Summary
Compassionate and dependable professional with over two years of customer service experience in fast-paced environments. Developed strong communication, active listening, problem-solving, and teamwork skills while fostering positive relationships. Committed to supporting others and creating a calm, supportive environment, eager to leverage these strengths in the mental health field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
Mesa
04.2026 - Current
- Provided friendly and efficient customer service in a fast-paced restaurant.
- Handled cash and point-of-sale transactions.
- Maintained food safety and cleanliness standards.
- Assisted guests with orders and resolved concerns professionally.
- Worked as part of a team to ensure efficient service.
Barista
Starbucks
Mesa
04.2023 - 03.2025
- Delivered outstanding customer service, enhancing guest satisfaction and loyalty.
- Prepared beverages with precision, ensuring high standards of quality and efficiency.
- Addressed customer concerns with professionalism, fostering positive experiences and retention.
- Worked efficiently during high-volume rushes.
- Operated cash registers and processed payments accurately.
- Maintained cleanliness and food safety standards.
- Collaborated with team members to ensure smooth store operations.
Education
Coastal Academy
Oceanside, CASkills
- Food Safety & Sanitation
- Cash Handling
- Customer Service
- Team Collaboration
- Multitasking
- Time Management
- Attention to Detail
- Problem Solving
- Adaptability
- Calm de-escalation
- Conflict Resolution
- Stress Management
- Verbal Communication
- Empathetic Communication
- Active Listening
- Reliability
- Professionalism
- Fast-Paced Work Environment
- Positive Attitude
Languages
English
Professional
Certification
- Food Handler Certification
Affiliations
- Interested in mental health advocacy and supporting others through empathy and active listening
- Continuing personal and professional growth through learning opportunities in the mental health field
- Enjoy building positive connections and creating supportive environments for others
- Experienced in teamwork and communication through customer service roles
- Passionate about helping people feel heard, respected, and valued
Timeline
Crew Member
Chipotle
04.2026 - Current
Barista
Starbucks
04.2023 - 03.2025
Coastal Academy