ciara gormley

• Streamlined table turnover processes, enhancing overall customer satisfaction during busy shifts.
• Monitored inventory levels of dining supplies, reporting shortages to management promptly.
• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Cleaned Glasses
• Family owned business, so I still help out occasionally.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.

At Jolene's, I had many different work responsibilities. I worked mostly at a beer tub, which was basically a miniature bar but with canned beer. I also walked around the bar with shots. I lastly was in charge of selling the company's merchandise, and trying to sell as much as possible to increase the bar's sales. I had to adapt quickly to changing environments, prioritizing tasks effectively, which enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.

Delivered prompt and friendly service to enhance guest experience.

Memorized extensive drink menu to provide accurate recommendations.

Managed multiple orders efficiently during peak hours.

• Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
• Managed multiple tables efficiently, prioritizing tasks to optimize service flow.
• Collaborated with kitchen staff to ensure timely and accurate order delivery.
• Trained new team members on operational procedures and service standards.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Maintained cleanliness of kitchen equipment and work areas, adhering to health and safety regulations.
• Unloaded and stocked kitchen supplies.
• Collaborated with front-of-house staff to ensure timely service and smooth operation during peak hours.
• Assisted in inventory management by tracking supplies and notifying supervisors of low stock levels.
• Performed shift side work as necessary to maintain kitchen output during peak service times.

• Ohio University College Republicans Executive Board Member
• A.C.E (Criminal Justice Club) Executive Board Member
• Studying Criminal Justice, Minor in Psychology, and a certificate in forensics

Took multiple AP and honors courses.