Ciara Hadnot
Brooklyn,NY
Summary
Driven professional with a proven track record at Bigo Inc., enhancing station branding and viewer engagement through innovative content creation and community outreach. Excelled in customer relations and critical thinking at Marriott and Delta Air Lines, significantly contributing to operational efficiency and guest satisfaction. Skilled in Microsoft Excel and active listening, adept at driving results and exceeding expectations.
Overview
11
11
years of professional experience
Work History
Bigo Inc.
Broadcaster
02.2020 - Current
- Contributed to station branding efforts by participating in community outreach initiatives and public appearances, creating a positive image for the organization.
- Produced engaging long-form features that captured the interest of viewers while highlighting important issues within our community.
- Collaborated with production team to develop visually compelling graphics, enhancing overall presentation quality.
- Diversified programming lineup to cater to different target audiences, contributing to improved ratings performance.
Marriott
Night Auditor
04.2017 - 01.2020
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
Delta Air Lines
Ramp Agent/Baggage Handler
05.2013 - 08.2017
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Followed security protocols when handling passenger belongings, ensuring the protection of personal property and sensitive items.
- Supported airport operations by providing assistance in other departments as needed during peak travel times or emergencies situations.
Education
High School Diploma -
Worthing High School
Houston, TX06.2006
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Conflict Resolution
- Money handling abilities
- Microsoft Excel
- Client Relations
- Microsoft Outlook
- Appointment Scheduling
Timeline
Bigo Inc.
Broadcaster
02.2020 - Current
Marriott
Night Auditor
04.2017 - 01.2020
Delta Air Lines
Ramp Agent/Baggage Handler
05.2013 - 08.2017
High School Diploma -
Worthing High School
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