CIARA JENZER
Ocala,USA
Summary
Assisted in training and mentoring team members to enhance skills and performance. Supported communication and organization within teams to promote collaboration. Contributed to a safe and accountable work environment by encouraging engagement and responsibility. Managed multiple tasks effectively while maintaining a positive attitude. Accepted additional responsibilities to help achieve team objectives.
Overview
6
6
years of professional experience
Work History
SEAL Trainer/Warehouse Lead
Chewy
Ocala, FL
08.2024 - Current
- I’ve lead teams of 5-10 members in various areas around the warehouse.
- Im trained on multiple types of Raymond PIT equipment such as the Order Picker, Double Jack/Center Rider, and Water Spider.
- As a SEAL, I’ve trained 50+ employees on various functions including multi ground picking, singles ground picking, tapeline, singles packing and order picker.
- Facilitated onboarding and hands-on training for new team members in warehouse safety, standard operating procedures (SOPs), and productivity expectations.
- Delivered engaging training sessions focused on Chewy’s SEAL values—promoting a culture of Safety, Engagement, Accountability, and Leadership.
- Provided one-on-one coaching and mentoring to ensure associates understood and met performance and quality standards.
- Conducted follow-up evaluations to track progress, reinforce key concepts, and identify additional training needs.
- Partnered with leadership and HR to ensure seamless integration of new hires into the team environment.
- Promoted a positive, inclusive, and safety-conscious work culture through effective communication and team-building.
- Ive worked with our operations and learning coordinator, so build new training programs for safer and more detailed training.
- Ensure all packages were being shipped on schedule and meeting quality standards.
- Handled daily staffing and calculated our shipping goals using Excel, WMS, and the CMLS.
Trainer / Package Handler
Fedex Ground
Ocala, FL
01.2023 - 07.2024
- Helped Management keep track of what trailers were coming and going in the yard and also how many containers were being shipped throughout our location.
- Trained and mentored new hires on proper package handling, safety protocols, and FedEx operational procedures.
- Delivered hands-on instruction for loading/unloading, scanning, sorting, and using package tracking systems.
- Ensured new employees understood and followed company policies, performance standards, and safety regulations.
- Assessed trainee performance and provided constructive feedback to improve speed, accuracy, and safety.
- Coordinated with management to identify training needs and ensure consistent onboarding experiences.
- Promoted a culture of safety and teamwork, contributing to improved efficiency and reduced workplace incidents.
Veterinary Assistant / Receptionist
Babylon Animal Hospital
West Babylon, NY
01.2021 - 12.2022
- Assisted veterinarians in examining animals.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Obtained information and history from clients to maintain medical charts.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Monitored post-surgical pet care and administered medication under vet direction.
- Clipped animals’ claws and polished teeth to maintain hygiene.
- Performed administrative duties such as scheduling appointments, maintaining patient records, and billing clients.
- Educated clients on proper care of pet and administering medication at home.
- Updated and maintained animal records by noting actions taken and dates thereof.
Amazon Delivery Driver
Amazon
Holbrook, NY
03.2021 - 08.2022
- Safely delivered an average of 275 packages per shift to homes, businesses, and other locations on an assigned route.
- Operated a delivery van, adhering to all traffic laws and safety regulations.
- Scanned and logged packages using a handheld device to ensure accurate tracking and timely delivery.
- Provided excellent customer service by communicating with customers when needed and handling deliveries with care.
- Followed strict delivery schedules and route optimization plans to ensure efficiency.
- Conducted pre- and post-trip vehicle inspections to ensure safety and report any issues.
- Maintained a clean and organized vehicle and followed all company protocols and procedures.
Kennel Attendant
K9 Clubhouse
West Babylon, NY
02.2020 - 01.2021
- Prepared food to meet needs of animals under care with appropriate meals.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Maintained clean and orderly play yards, kennels and cages.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Education
Certification in Veterinarian Assisting - Animal Behavior, Animal Nutrition and Overall Wellness, Different Safety and Disinfection Techniques, Preventatives and Parasites
Eastern Suffolk BOCES Brookhaven Technical Center
Bellport, NY06.2020
High School Diploma -
Kaplan Career Academy
New Windsor, NY06.2017
Skills
Time management skills
Communications
Customer service skills
Microsoft computer skills
Worker auditing
Training initiatives
Creative problem solving
Excel
Timeline
SEAL Trainer/Warehouse Lead
Chewy
08.2024 - Current
Trainer / Package Handler
Fedex Ground
01.2023 - 07.2024
Amazon Delivery Driver
Amazon
03.2021 - 08.2022
Veterinary Assistant / Receptionist
Babylon Animal Hospital
01.2021 - 12.2022
Kennel Attendant
K9 Clubhouse
02.2020 - 01.2021
Certification in Veterinarian Assisting - Animal Behavior, Animal Nutrition and Overall Wellness, Different Safety and Disinfection Techniques, Preventatives and Parasites
Eastern Suffolk BOCES Brookhaven Technical Center
High School Diploma -
Kaplan Career Academy