CIARA JUSTICE
Santa Fe,NM
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
8
8
years of professional experience
Work History
Classifications Team Lead
Revenue Management Solutions
05.2024 - 01.2026
- Performed detailed examination and organization of more than 500,000 insurance documents, guaranteeing compliance and preserving data integrity.
- Conducted thorough reviews and quality checks on documents to uphold high standards in a fast-paced, deadline-oriented setting.
- Delivered comprehensive training and mentorship on classification procedures, fostering improved consistency within the team.
Team Leader
Paycom Payroll LLC
03.2023 - 03.2024
- Entered new client payroll data with 100% accuracy, ensuring smooth onboarding and system integration.
- Assisted in training new hires on data entry processes and troubleshooting system issues.
- Partnered with cross-functional teams to resolve client setup issues, reducing onboarding delays.
Store Manager
Hot Topic Inc.
11.2021 - 12.2022
- Directed daily store operations, including scheduling, payroll, and inventory control.
- Supervised and coached a team of 15+ associates, improving performance through training and mentorship.
- Resolved escalated customer concerns with professionalism and empathy, enhancing loyalty and repeat business.
- Streamlined inventory management processes, enhancing stock accuracy and availability.
Activities Supervisor
Northgate Resorts
03.2018 - 06.2020
- Designed and coordinated engaging activities and events for guests at a family-friendly waterpark and camping resort.
- Supervised and trained seasonal staff, ensuring compliance with safety protocols and hospitality standards.
- Managed event logistics and supply budgets, ensuring smooth execution of programs.
- Coordinated schedules and resources for recreational programs, optimizing staff allocation and resource use.
Education
Bachelor of Science - Organizational Leadership
University of Central Oklahoma
Edmond, OK03-2025
Associate of Arts - General Studies
Seminole State College
Seminole, OK09-2022
High School Diploma -
Katherine Anne Porter High School
Wimberley, TX05-2020
Skills
- Technology Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Payroll Systems, Document Management Platforms, Video Conferencing Tools (Teams, Zoom)
- Typing speed: 92 WPM
- Training & Development
- Project Coordination & Scheduling
- Human Resources Processes
- Client Onboarding & Support
- Team Supervision
- Workflow Optimization
- Conflict Resolution & Communication (Written & Verbal)
- Customer focus
- Attention to detail
- Conflict resolution
- Performance monitoring
Timeline
Classifications Team Lead
Revenue Management Solutions
05.2024 - 01.2026
Team Leader
Paycom Payroll LLC
03.2023 - 03.2024
Store Manager
Hot Topic Inc.
11.2021 - 12.2022
Activities Supervisor
Northgate Resorts
03.2018 - 06.2020
Associate of Arts - General Studies
Seminole State College
Bachelor of Science - Organizational Leadership
University of Central Oklahoma
High School Diploma -
Katherine Anne Porter High School