Strong-willed, dedicated worker and student who loves to contribute to a positive work environment. Comfortable with socialization as well as daunting tasks; enjoys a fast-paced work environment.
Overview
4
4
years of professional experience
Work History
Dogsitter
Self-employeed
Cicero, Illinois
06.2022 - Current
Provided compassionate care to dogs of all breeds, ages, and temperaments.
Walked and exercised dogs in accordance with owner instructions.
Ensured that each dog was provided with food, water, and rest as needed.
Observed behavior of animals to detect signs of illness or injury.
Assisted pet owners in training their dogs using positive reinforcement techniques such as clicker training and reward-based methods.
Management Coordinator
Proven Cleaning Solutions
Cicero, Illinois
04.2020 - Current
Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Organized team events to promote a positive work environment.
Provided technical support to staff members regarding software applications and hardware systems.
Answered customer inquiries and resolved customer issues in a timely manner.
Provided technical support to customers via phone, email, and web chat.
Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
Processed orders received from customers via telephone or online channels accurately.
Personal Babysitter
Self-employed
Cicero, Illinois
12.2021 - 11.2023
Provided in-home care for children of varying ages, including infants.
Maintained a safe and healthy environment for the children by following all safety procedures.
Prepared meals and snacks for the children according to dietary requirements.
Organized age-appropriate activities such as arts and crafts, reading stories, playing games.
Administered medication when necessary, per parents' instructions.
Education
High School Diploma -
J Sterling Morton East High School
Cicero, IL
05.2022
Associate of Science -
Morton College
Cicero
Skills
Breed and Species Knowledge
Grooming and Bathing
Schedule Management
Written and Verbal Communication
Client Relationship Management
Pet Sitting
Clean Background Check
Team Collaboration
Customer Support
Quality Assurance
Employee Management
Accomplishments
Graduated High School a year early
Received a management position in Proven Cleaning Solutions
Personal Care Assistant at Department of Human Services Rehabilitation CenterPersonal Care Assistant at Department of Human Services Rehabilitation Center