Ciara Marble
Alexandria,VA
Summary
Driven IT Specialist and Phlebotomist with a proven track record at the US Army and Wayne HealthCare. Excelled in enhancing network performance and patient care, demonstrating top-notch troubleshooting and compassionate communication skills. Achieved significant improvements in system reliability and specimen handling accuracy, showcasing a results-oriented approach and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
IT Specialist
US Army
02.2019 - 10.2024
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
IT Specialist
US Army
11.2019 - 11.2020
- Walked individuals through basic troubleshooting tasks.
- Optimized network performance through regular monitoring and maintenance.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Monitored systems in operation and quickly troubleshot errors.
Phlebotomist
Wayne HealthCare
10.2018 - 10.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Resident Assistant
Brookedale Senior Living
10.2016 - 10.2018
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Maintained clean, safe, and well-organized patient environment.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Education
High School Diploma -
Bradford
Bradford, OHEdison State Community College
Piqua, OH 08.2016 -
Skills
- Troubleshooting
- Time Management
- Information Security
- Team Player
- Supportive
- Activity Planning
- CPR Certified
- Patient Care
- Specimen handling
- HIPAA Compliance
- Data Entry
- Medical terminology knowledge
Timeline
IT Specialist
US Army
11.2019 - 11.2020
IT Specialist
US Army
02.2019 - 10.2024
Phlebotomist
Wayne HealthCare
10.2018 - 10.2019
Resident Assistant
Brookedale Senior Living
10.2016 - 10.2018
Edison State Community College
08.2016 -
High School Diploma -
Bradford
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