Ciara Mendenhall
Summary
Motivated individual with experience in customer service & sales. Skilled in building customer relationships & understanding customer needs. Strong communication & interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Territory Sales Representative
Willscot Mobile Mini
05.2022 - Current
- Maintained relationships with established accounts & prospected new customers by calling on projects located in given territory.
- Tailored quotes & contracts to products based on customer needs & negotiated prices to earn business.
- Built lasting relationships with customers through effective communication & quick responses, resulting in long-term loyalty & expanded client base.
Intern
Sherwin-Williams
06.2021 - 08.2021
- 10-week intern program providing hands-on experience in management, sales, & store operations.
- Worked sales floor tailoring orders to customers needs through probing & product recommendations.
- Worked closely with other interns, sales reps, & management to find a solution to assigned critical business issue. Presented solution to Midwest division's districts.
Student Caller
Purdue Rally Line
10.2020 - 02.2021
- Proposed fundraising opportunities via cold calling to potential donors to increase sources of funding.
- Updated alumni & Purdue parent information & keyed all contact details into database, maintaining high levels of accuracy & efficiency.
Front Desk Staff Member
LA Fitness
02.2019 - 08.2020
- Answered customer calls promptly & appropriately handled needs.
- Greeted visitors upon arrival, offered assistance, & answered questions.
- Handled member account updates, processed billing, & called past-due accounts to update payments.
Hostess
Kobayashi
06.2016 - 08.2020
- Greeted customers warmly upon arrival & provided friendly, accommodating service throughout dining experience.
- Took reservations & to-go orders by phone, answered customer questions, & informed of accurate wait times.
- Supported servers with keeping dining area ready & restocking.
- Trained new hostesses on customer service practices & menu knowledge to maintain high standards of service.
Education
Bachelor of Science - Selling & Sales Management
Purdue University
West Lafayette, IN05.2022
Skills
- Client Needs Assessment
- Call Campaigns
- Product Knowledge
- Client Satisfaction
- Lead Generation
- Job Bidding
- Customer Service
Timeline
Territory Sales Representative
Willscot Mobile Mini
05.2022 - Current
Intern
Sherwin-Williams
06.2021 - 08.2021
Student Caller
Purdue Rally Line
10.2020 - 02.2021
Front Desk Staff Member
LA Fitness
02.2019 - 08.2020
Hostess
Kobayashi
06.2016 - 08.2020
Bachelor of Science - Selling & Sales Management
Purdue University
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