Ciara Owens
Raleigh,NC
Summary
Compassionate and dedicated Human Services major with a strong foundation in social work, and community support. Eagerly seeking to contribute to a meaningful role within a human services organization. Passionate about advocating for underserved populations and fostering positive change.
Overview
2027
2027
years of professional experience
Work History
Warehouse Associate
Dollar General Distribution Center
2024 - Current
- Operated machinery and Material handling.
- Identified and transported specific material to and from various locations. Completing Paperwork to ensure product is producing correctly.
- Recognized product quality issues and promptly report to Supervisor/Management.
Internship
Child 1st Community Development Service
03.2024 - 07.2024
- Assisted in organizing strategic events and led meetings when required.
- Collaborated with director to manage daily operations and participate in events.
- Engaged with children and families to identify needs and offer support.
- Oversaw timely uploads of essential documents onto state website.
Process Operator
KW Container
08.2023 - 03.2024
- Operated machinery and handled materials effectively.
- Assisted in identifying and transporting specific materials to designated locations.
- Completed necessary paperwork to verify correct product output. Reported product quality issues to supervisor promptly.
Support Agent
First Horizon Bank (CGI)
07.2021 - 07.2023
- Addressed and resolved technical issues to ensure seamless banking operations.
- Processed fraud claims and issued replacement cards to ensure customer security.
- Collect and report client feedback to help improve First Horizon Bank.
Education
Bachelor of Science - Human Service; Minor in Case Management
Troy University
Troy, AL07.2024
Skills
Case Management, Crisis Intervention, and Support, Community Outreach, Advocacy and Support, Cultural Competency, Confidentiality, Strong Communication verbal and nonverbal, Empathy, Active listener,Critical thinking and Professional Commitment
Solid understanding of children's needs for social, physical, and intellectual growth
Additional Information
Bell Baptist Missionary Service, Member
• Participated back-to-school drives involve collecting, organizing, and distributing school supplies to local families, ensuring children are well-prepared for the academic year.
• Catered to the homeless includes preparing and distributing meals, organizing clothing drives, and providing support services and personal interaction.
Timeline
Internship
Child 1st Community Development Service
03.2024 - 07.2024
Process Operator
KW Container
08.2023 - 03.2024
Support Agent
First Horizon Bank (CGI)
07.2021 - 07.2023
Bachelor of Science - Human Service; Minor in Case Management
Troy University
Warehouse Associate
Dollar General Distribution Center
2024 - Current