Developed comprehensive animal care skills within veterinary environment, including medical procedures and patient interaction. Demonstrated ability to work effectively in fast-paced, high-stress situations, ensuring well-being of both animals and their owners. Seeking to transition into new field, leveraging strong foundation in healthcare and client service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Technician and CSR
Black Diamond Equine Veterinary Clinic
Redmond, OR
03.2023 - Current
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
Answered customer telephone calls promptly to avoid on-hold wait times.
Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
Maintained up-to-date knowledge of product and service changes.
Administered shockwave therapy and Class 4 laser therapy, ensuring adherence to certification standards.
Trail Guide
Sunriver Trail Rides
Sunriver, OR
04.2020 - 02.2023
Ensured the safety of all participants through thorough pre-tour briefings and attentive guidance during rides.
Enhanced guest experiences by providing informative and engaging trail tours.
Educated visitors about local flora and fauna through engaging presentations at designated stops along the trails.
Improved horse handling techniques by regularly attending industry workshops and seminars.
Veterinary Assistant/Lead Veterinary Technician at Ave.26 Small animal HospitalVeterinary Assistant/Lead Veterinary Technician at Ave.26 Small animal Hospital