
Proven expertise in customer service and sales, with a passion for travel. Excelled in providing personalized treatments and fostering strong client relationships. Skilled in team collaboration and conflict resolution, ensuring high-quality client care and safety compliance. In addition, I am passionate about curating unforgettable travel experiences.
• Provided exceptional client care, personalized treatments , and a safe atmosphere
• Daily engagement with diverse clientele
• Built a strong communication connection between all clients and staff
• Performed a variety of facials including custom, detox , pregnancy safe, etc. Different services were offered such as VI and BioRe chemical peels , as well Eyebrow laminations, Lash lift and tinting, Brow waxing and tinting, and Hydrafacial treatments
• Organized and attended lunch and learns with representatives
• Worked under high pressure situations and exceeded at multi tasking in and out of the treatment room
• Managed all product ordering and sales
•Provided personalized treatments that included medical grade skin care
• Services performed included Chemical peels, Custom facials, and Eyebrow waxing and tinting
• Organized team building exercises biweekly
• Ensured quality relationships with representatives, allowing continued collaboration and maintenance of our A list status
•Demonstrated plant care and knowledge to customers
•Processed customer purchases efficiently, maintaining a seamless checkout experience
•Collaborated with staff members to ensure remarkable plant health
•Offered personalized beauty consultations to enhance customer satisfaction
•Improved sales by demonstrating product application
•Communicated with different brands and helped with display set up
•Handled customer conflict by troubleshooting efficiently and implementing quick solutions
Customer service
Hospitality
Sales and upselling
Team collaboration
Cultural awareness and sensitivity
Multitasking
Time management
Conflict resolution
Verbal communication
Safety compliance and awareness