Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Ridgeway

Grand Rapids

Summary

Experienced Design/Sales Associate and West Michigan Kitchen Studio with a strong customer service background. I am organized, great with time management, proficient in 2020 Software and communicate well with others. I have a passion for interior design and transforming spaces and am excited to further my career in this field.


Overview

9
9
years of professional experience

Work History

Design/Sales Associate

West Michigan Kitchen Studio
06.2021 - Current
  • Enhanced customer experience through personalized service and product recommendations.
  • Working in Kitchen/Bath sales, demonstrating project knowledge when meeting with home owners
  • Keeping up to date with showroom samples and handling walk in customers daily
  • Answering phone calls and assisting home owners with new projects
  • Trained and mentored new sales associates on company policies and customer engagement techniques.
  • Use 2020 software to provide home owners with a layout, renderings and quoting out product

Barista

Starbucks
08.2018 - 06.2021
  • Prepared high-quality espresso beverages while maintaining cleanliness and safety standards.
  • Assisted in training new team members on beverage preparation and customer service protocols.
  • Communicating with team members and working along side coworkers efficiently.
  • Developed efficient workflow processes to enhance speed of service during peak hours.

Customer Service Cashier

Sky Zone Trampoline Park
05.2016 - 08.2018
  • Processed customer transactions accurately, handling a cash drawer (opening and closing)
  • Assisted customers by explaining rules/policies to ensure safety in the park
  • Maintained cleanliness and organization of checkout area to enhance efficiency.
  • Able to work under high pressure situations in a busy environment affectively



Education

Bachelors of Fine Arts in Interior Design - Interior Design

Kendall College of Art And Design
Grand Rapids, MI
05-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • 2020 software
  • SketchUp
  • AutoCad
  • Microsoft Word
  • PowerPoint
  • Adobe Illustrator
  • InDesign
  • Adobe Photoshop
  • Hand Sketching
  • Drafting

Timeline

Design/Sales Associate

West Michigan Kitchen Studio
06.2021 - Current

Barista

Starbucks
08.2018 - 06.2021

Customer Service Cashier

Sky Zone Trampoline Park
05.2016 - 08.2018

Bachelors of Fine Arts in Interior Design - Interior Design

Kendall College of Art And Design

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