Ciara Rutter
Port Charlotte
Summary
Dynamic leader recognized for attention to detail and strong conflict resolution skills. Experience in overseeing compliance and improving operational processes, ready to leverage expertise to drive team success and enhance customer experiences.
Overview
9
9
years of professional experience
Work History
Manager
Lucky
North Port
11.2023 - 05.2025
- Streamlined processes to improve efficiency in daily operations and workflow management.
- Oversaw compliance with safety regulations and company policies during operations.
- Facilitated conflict resolution among team members to maintain a positive work environment.
Bartender Shift Manager
Allure
Fort Myers
03.2020 - 05.2023
- Managed bar operations during shifts to ensure smooth service flow.
- Trained and supervised bartenders on cocktail preparation and customer service.
- Resolved customer complaints promptly to ensure satisfaction and retention.
Office Administrative Assistant
R L Tile & Marble
Cape Coral
01.2016 - 01.2022
- Managed office correspondence and ensured timely communication with clients and vendors.
- Organized and maintained filing systems for project documents and contracts.
- Assisted in preparing invoices and processing payments for services rendered.
Server/Bartender
Winghouse Bar & Grill
Fort Myers
10.2016 - 01.2019
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed food and beverage orders efficiently.
- Maintained cleanliness and organization of dining area and server stations.
Education
Certificate - Dental Assistant
Hodges University
Fort Myers, FL08-2021
Patient Care Technician -
Zeal Technical College
Fort Myers, FL03-2020
GED -
Lee County Adult Education
Fort Myers, FL05-2018
Skills
- Training and supervision
- Customer service management
- Conflict resolution
- Time management
- Customer relationship management
- Attention to detail
- Effective communication
- Problem solving
- Team leadership
Timeline
Manager
Lucky
11.2023 - 05.2025
Bartender Shift Manager
Allure
03.2020 - 05.2023
Server/Bartender
Winghouse Bar & Grill
10.2016 - 01.2019
Office Administrative Assistant
R L Tile & Marble
01.2016 - 01.2022
Certificate - Dental Assistant
Hodges University
Patient Care Technician -
Zeal Technical College
GED -
Lee County Adult Education