Ciara Seymore
Minneapolis,US
Summary
Experienced professional with 18+ years in transportation and administrative positions, focusing on improving operational efficiency through precise data entry and effective time management. Recognized for outstanding customer service and communication skills, fostering a welcoming environment for passengers and clients. Committed to continuous improvement and high-quality service delivery, employing a collaborative approach to ensure customer satisfaction.
Overview
19
19
years of professional experience
Work History
Bus Operator
Metro Transit
Minneapolis, Minnesota
09.2013 - 07.2025
- Ensure timely, safe passenger transport, enhancing satisfaction through clear communication.
- Assist passengers with needs, providing information to improve their travel experience.
- Maintain a clean bus environment, promoting a pleasant journey for all passengers.
- Knowledgeable in ADA compliance.
Receptionist
Seymore Holdings Inc
Brooklyn Park, MN
09.2023 - 10.2024
- Oversee front desk, ensuring smooth visitor experiences and effective communication.
- Schedule appointments to boost office efficiency and minimize wait times.
- Address inquiries and resolve issues, creating a welcoming environment.
- Maintain precise records, enhancing administrative efficiency and data accuracy.
Bus Driver
Monarch Bus Services
Minneapolis
10.2010 - 09.2013
- Safely transported passengers, maintaining punctuality and ensuring a smooth ride experience.
Customer Service Representative
Wells Fargo Home Mortgage
Minneapolis
01.2007 - 07.2010
- Resolved complex issues, enhancing customer satisfaction and reducing complaints significantly.
- Contributed to a positive environment, fostering client trust and strong relationships.
Education
Certified Medical Assistant -
Anthem College
St Louis Park, MN06.2007
High School -
Patrick Henry High School
Minneapolis, MN06.2005
Skills
- Time Management
- Customer Service
- Data Entry
- Multi-tasking
- Communication
- De-escalation
Training
- Rookie to Rockstar: Mastering Professional Effectiveness, Jan 2025 - Metropolitan Council
Timeline
Receptionist
Seymore Holdings Inc
09.2023 - 10.2024
Bus Operator
Metro Transit
09.2013 - 07.2025
Bus Driver
Monarch Bus Services
10.2010 - 09.2013
Customer Service Representative
Wells Fargo Home Mortgage
01.2007 - 07.2010
Certified Medical Assistant -
Anthem College
High School -
Patrick Henry High School