Ciara Tiberi
Cranston,RI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Bookkeeper and Customer Service Representative
Shaw's Market
07.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Marketing
Providence College
Providence, RI05.2026
High School Diploma -
Cranston High School West
Cranston, RI06.2022
Skills
- Credit Card Payment Processing
- Business Development Understanding
- Freight Operations
- Senior Leadership Support
- Microsoft Excel
- Refund Processing
- Time Management
- Google Docs
Social Media Branding
For my AllStar cheering team, I used the social media sites Instagram and TikTok to capture our achievements, have fun, attract new athletes, and make enduring memories that we will all cherish forever.
Hobbies
Sports: Competitive All-Star Cheerleading ( Cheer Up Athletics)
310 Bourne Ave Building 70, Unit F, East Providence, RI 02916
(401) 215-7022
Community Service
- 2021 Orchard Farms Elementary - First Day of School Event
- 2022 Providence College Basketball Game - Rhode Island Medical Imaging
- 2022 Rhode Island Interscholastic League State Cheerleading Competition - Cheer Up Athletics
- 2023 Boston Children's Hospital Fundraiser - Shaw's Market
Timeline
Bookkeeper and Customer Service Representative
Shaw's Market
07.2021 - Current
No Degree - Marketing
Providence College
High School Diploma -
Cranston High School West
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