Ciara Traylor

Assisted crew support team with nightly cleaning of 5-7 buildings. Stocked cleaning supplies in van and closets. Transitioned to detail cleaner role, performing deep cleaning of bathrooms, hallways, staircases, and various areas. Promoted to building supervisor, overseeing cleaning staff and managing cleaning routes during absences. Monitored team performance throughout shifts to ensure cleanliness standards were met by end of night.

• Cleaned and sanitized residential and commercial spaces using industry-standard tools and techniques.
• Inspected areas for cleanliness, addressing issues to maintain high standards of quality.
• Collaborated with team members to optimize cleaning procedures and improve efficiency.
• Developed customized cleaning plans based on client specifications and feedback for enhanced satisfaction.

• Executed thorough cleaning and deep-detail cleaning of 3-4 residential properties each morning.
• Conducted thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
• Utilized specialized cleaning equipment and eco-friendly products to enhance service quality and safety.

Assisted in learning safety practices and scanning packages into the system. Helped package boxes efficiently into a large container for shipping. Maintained a fast-paced workflow to ensure timely processing of items.

• Operated machinery to package and sort parcels efficiently.
• Maintained cleanliness and organization in work areas to ensure safety compliance.

Assisted in picking oily parts, washing, drying, and transporting to kitting area. Supported kitting operations, paint booth tasks, receiving, packing, and truck order management. Obtained sit-down forklift certification and participated in loading and unloading trucks. Completed paperwork for kanban and related processes.

• Operated forklifts to efficiently transport materials across warehouse facility.
• Managed inventory using barcode scanning systems to ensure accurate stock levels.
• Collaborated with team members to streamline order fulfillment processes.
• Conducted regular safety inspections to maintain compliance with safety regulations.
• Coordinated shipping schedules to optimize delivery times and reduce delays.
• Oversaw daily operations, ensuring adherence to quality standards and operational goals.

Packaged various herbs including thyme, rosemary, oregano, mint, sage, basil, cilantro, and parsley. Maintained a fast-paced work environment while packaging and weighing products for 12 hours. Cleaned work area thoroughly after shift ended.

• Operated packaging machinery to ensure efficient processing of organic food products.
• Inspected final products for quality assurance, maintaining high standards of safety and hygiene.
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Picked over 500 orders daily. Assisted with sorting receiving and inventory tasks as needed. Proficient in tag and label printing, computer operations, and RF scanner usage.

• Operated electric pallet jacks to efficiently transport materials within warehouse.
• Selected and packed orders accurately to meet delivery schedules.
• Lifted up to 80 pounds daily.
• Maintained inventory accuracy through regular cycle counts and stock checks.
• Trained new staff on safety protocols and operational best practices.

Managed phone orders while maintaining cleanliness of work area. Assisted with dishwashing and area sanitation. Developed skills in portioning wings and sauces. Operated cash register and provided customer assistance. Fostered positive customer interactions to enhance overall experience.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.