Ciara Van Natten
Morrisville,NC
Summary
Authorized to work in the US for any employer.
Capable bartender, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in family friendly establishments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Private Nanny
Home Child Care Provider
04.2011 - 09.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
Assistant Bakery Manager
Lowes Foods
03.2015 - 12.2018
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained and controlled inventory of baked goods.
Server
Vicious Fishes Tap & Kitchen
10.2020 - 11.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Red Robin
12.2021 - 10.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Holly Springs High School
Holly Springs, NC06.2014
Skills
- Strong multitasking
- Customer Service
- Food Service
- Aloha POS
- Dining room management
- Fast Learner
- Highly reliable
- Customer service expertise
- Alcohol awareness
Certification
CPR Certification
First Aid
Timeline
Bartender
Red Robin
12.2021 - 10.2023
Server
Vicious Fishes Tap & Kitchen
10.2020 - 11.2021
Assistant Bakery Manager
Lowes Foods
03.2015 - 12.2018
Private Nanny
Home Child Care Provider
04.2011 - 09.2023
High School Diploma -
Holly Springs High School
CPR Certification
First Aid
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