Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Ciarah Jackson

Prairie View,TX

Summary

Proven HR Clerk and Child Watch Staff Member at YMCA of Greater San Antonio, adept in Diversity and Inclusion and Customer Relations. Excelled in coordinating company-wide training programs and fostering inclusive environments, significantly enhancing employee and child satisfaction. Skilled in teamwork, problem-solving, and maintaining high cleanliness standards, demonstrating exceptional adaptability and attention to detail.

Overview

1
1
year of professional experience
1
1
Certification

Work History

HR Clerk

YMCA Of Greater San Antonio
06.2023 - Current
  • Coordinated company-wide training programs, ensuring employees had access to professional development opportunities.
  • Evaluated employment applications for completeness before forwarding them to appropriate hiring teams, expediting candidate selection procedures.
  • Collaborated with hiring managers to create detailed job descriptions for new positions within the organization.
  • Assisted HR Manager with annual performance review process, facilitating effective communication between employees and supervisors.

Child Watch Staff Member

YMCA Of Greater San Antonio
09.2023 - 08.2024
  • Reduced conflicts between children through active mediation techniques that foster understanding between parties involved in disagreements or disputes.
  • Assisted in the development of staff training materials that addressed key aspects of child safety, program operations, and customer service best practices.
  • Provided one-on-one support for children with special needs or requiring additional attention, ensuring an inclusive environment.
  • Fostered a welcoming environment for children, parents, and staff members through effective communication and collaboration.
  • Implemented successful strategies to calm upset or distressed children using a compassionate approach customized to individual needs.
  • Collaborated with team members to develop innovative solutions for addressing behavioral challenges in a positive manner.
  • Upheld cleanliness standards within the play area by regularly sanitizing toys, surfaces, and equipment per established guidelines.
  • Received consistent positive feedback from parents regarding their child''s experience at the facility due to attentive care provided.

Education

Bachelor Of Arts - Psychology

Prairie View A&M University
Prairie View, TX

Skills

  • Diversity and Inclusion
  • Payroll Processing
  • Succession Planning
  • Customer Relation
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Adaptability and Flexibility
  • Human Resources Operations
  • Work Planning and Organization

Accomplishments

I graduated in the top 20 of my class out of 420 students, maintaining a 4.0 GPA throughout my academic career. This distinction reflects my dedication, consistent hard work, and commitment to excellence in every subject I pursued.

Certification

I am CPR certified, which means I have been trained in life-saving techniques that can assist in emergencies, such as cardiac arrest or choking incidents. This certification demonstrates my ability to stay calm under pressure and respond effectively in critical situations, ensuring that I can provide immediate care when it's needed most.

Additional Information

I am a good person who is driven by determination and a deep sense of purpose. I know that I have a meaningful path to follow, and I am confident in my ability to achieve whatever goals I set for myself. My perseverance and positive outlook keep me grounded, and I strive to make a difference in both my own life and the lives of others.

Timeline

Child Watch Staff Member

YMCA Of Greater San Antonio
09.2023 - 08.2024

HR Clerk

YMCA Of Greater San Antonio
06.2023 - Current

Bachelor Of Arts - Psychology

Prairie View A&M University

I am CPR certified, which means I have been trained in life-saving techniques that can assist in emergencies, such as cardiac arrest or choking incidents. This certification demonstrates my ability to stay calm under pressure and respond effectively in critical situations, ensuring that I can provide immediate care when it's needed most.

Ciarah Jackson