Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cidalia America

Middleboro,MA

Summary

Enthusiastic worker offering outstanding telephone etiquette, social media and interpersonal skills. Smart and capable with a compassionate heart. Highly organized and dedicated with years of experience working with people in need.

Overview

44
44
years of professional experience

Work History

Volunteer Program Assistant

Old Colony Elder Services
Brockton, MA
10.2021 - Current


  • Manage both digital (Volgistics) and physical filing systems and retrieve documents as required to maintain an accurate records of all volunteers for the Volunteer Department.
  • Consistently review program operations along with management with continuous assessment of operational plans and strategies to strengthen and grow our department.
  • Support planning and coordination of the volunteer program and associated activities.
  • Work alongside Volunteer Department management to secure useful coverage of program goals and daily operations.
  • Communicate regularly and maintain relationships with Service Partners to keep a consistent flow of information regarding volunteers and activities.
  • Recruit new volunteers via Internet as well as Outreach events with consistent communication to place prospective candidates in appropriate volunteer positions.
  • Member of Community of Advisory Council to creatively establish prospective ideas for volunteer recruitment within Plymouth County.


Board Member/Bookkeeper

Rawkstars, Inc.
East Taunton, MA
01.2006 - Current
  • Organized fundraising events, including, but not limited to, concerts, sporting events, and Falmouth Road Race running teams.
  • Traveled to schools and youth centers in the New England area to donate instruments utilized in musical therapy for students with learning disabilities.
  • Personally fundraised approximately $14,000 for the charity.
  • Established QuickBooks accounting system to reflect accurate financial records.

Lead Vocalist

Self-employed
Middleboro, MA
11.2009 - Current
  • Toured independently and with multiple bands to promote music.
  • Promoted musical career by maintaining website or social media presence.

Server

Boston Tavern
Middleboro, MA
06.2011 - 03.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Trained new hires to work well in a team environment.

Administrative Assistant/Interior Design

Cave Corporation
Plymouth, MA
10.2018 - 12.2019
  • Developed and updated spreadsheets and databases to track, analyze and report on energy efficiency standards.
  • Managed filing system, entered data and completed other clerical tasks utilizing Microsoft Office.
  • Assisted customers with products and services, and consulted clients with interior design choices.

Recess/Cafeteria Monitor

Burkland Elementary School
Middleboro, MA
09.2009 - 06.2011
  • Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
  • Monitored student behavior and implemented corrective actions.
  • Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
  • Provided attentive service and proactively assessed children's needs.

Medical Transcriptionist

Independent Contractor
Middleboro, MA
04.2007 - 08.2009
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Transcribed sensitive documents with complete confidentiality.
  • Accurately documented medical dictation to record patient care records.

Education

High School Diploma -

Cardinal Spellman High School
Brockton, MA

Skills

  • Bilingual: English and Portuguese
  • Microsoft Office proficiency
  • Service-Oriented
  • Team Player

Timeline

Volunteer Program Assistant

Old Colony Elder Services
10.2021 - Current

Administrative Assistant/Interior Design

Cave Corporation
10.2018 - 12.2019

Server

Boston Tavern
06.2011 - 03.2020

Lead Vocalist

Self-employed
11.2009 - Current

Recess/Cafeteria Monitor

Burkland Elementary School
09.2009 - 06.2011

Medical Transcriptionist

Independent Contractor
04.2007 - 08.2009

Board Member/Bookkeeper

Rawkstars, Inc.
01.2006 - Current

High School Diploma -

Cardinal Spellman High School
Cidalia America