Cidney Collins

Operations Supervisor

Home Life Village 1

01.2024 - 04.2025

Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Oversees daily operations of each Department to ensure a secure and functional environment for the residents, staff
and visitors
• Reports any concerns within the Security and Maintenance Department
• Ensures that fire drills are executed as required
• Ensures that monthly Fire Safety inspections are conducted as necessary
• Leads and directs security team in the event of an emergency evacuation
• Ensures daily log, visitor and resident daily and nightly sign-in logs, and other records are maintained in an accurate and
timely manner by security staff
• Ensures Security Guards acquire an understanding of building features and potential problems
• Continuously observes all residents and develops the ability to recognize signs of substance abuse, child abuse, and criminal
activity and immediately advises the appropriate staff and works with the facility team to conduct investigations, as
appropriate
• Ensures that the interior/exterior of building, surrounding perimeter, and client dormitories are monitored by a security
guard
• Ensures that security staff actively monitor CCTV system, and immediately report to supervisor activities that violate safety
and security protocols, and logs observations
• Responsible for the accurate recording and reporting of Security Staff payroll
• The ability to train staff on protocols, procedures, and incident reporting
• Must report a Priority One to Program Director within 30 minutes of incident
• Makes sure all Security Guards are properly dressed in their uniforms
• Makes sure all Security Guards treat clients and employees with respect
• Reporting complaints and or issues to the Security or Operations Director immediately
• In the event of an emergency, Essential Employees are required to report to work as scheduled
• Duties and responsibilities are subject to change based upon assessment of company

Maintenance

aerotek

05.2020 - 01.2021

Cleaning areas in the building, maintaining tools from beginning of the shift until the end

Construction Laborer

countywide

06.2016 - 04.2018

Loading bins with garbage and throwing the garbage out at the end of the shift

Summary

Overview

Work History

Operations Supervisor

Maintenance

Construction Laborer

Education

High school diploma -

Skills

Certification

Timeline

Operations Supervisor

Maintenance

Construction Laborer

High school diploma -

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