Ciela Reyes

Culver City,California

Summary

Hi! I am a dedicated Coffee Barista and overall worker who brings an energetic and enthusiastic approach to serving a variety of items to customers. Hands-on optimistic attitude toward crafting quality beverages and food items. I always bring a customer-focused approach to service delivery. I have come to develop great people skills and sales experience. I am dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. I love working as a barista and learning new things/ meeting new people. I am a very personable person and a quick learner. Thank you !

Overview

year of professional experience

Work History

Coffee Barista

Tanners Coffee

11.2022 - Current

Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Brewed and served coffee, tea and other drinks according to company standards.
Developed and maintained positive relationships with customers to enhance service.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Controlled line and crowd with quick, efficient service.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Used POS system to accurately enter orders and process payments.

Food Service Worker

Cava

09.2022 - 12.2023

Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Portioned and wrapped food to place directly on plates for service to patrons.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Verified prepared food met standards for quality and quantity before serving to customers.
Processed customer payments and balanced cash drawers.
Demonstrated knowledge of menu items and corresponding ingredients.

Education

High School Diploma -

OFL

Online

12.2023

Skills

Friendly and Outgoing
Coffee Grinding
Beverage Preparation
Display Maintenance
Exceptional Customer Service
Food Preparation
Time management
Efficiency with long lines
Coffee Expertise

Espresso Machine Operation
Food Running
Cash Handling
Active Listener
Excellent Memory
POS System Operation
Adaptive and Creative
Cash Register Operation

Timeline