Cielo Rubio
Missouri City,TX
Summary
Dynamic Aquatics Leader with extensive experience in managing diverse teams and ensuring safety compliance. Known for exceptional customer service and adaptability, committed to optimizing aquatic programs and enhancing community participation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pool Manager
City Of Bellaire, Texas
City Of Bellaire
10.2019 - Current
- Supervises the part-time and seasonal pool operations staff
- Handles scheduling, supervision, training, and management of Lifeguards and Head Lifeguards.
- Recruit, interview, train, and recommend aquatics personnel for hire.
- Prepares and maintains related records and statistics for the program, lifeguard staff training, and personnel
- Coordinated aquatic programs and events, promoting community engagement and participation.
- Works with Human Resources to complete employee records, payroll, training, discipline, and other personnel actions according to the Employee Handbook
Aquatics Swim Coordinator
City of Bellaire
City Of Bellaire
10.2019 - Current
- Coordinated swim lesson schedules and instructor assignments to optimize program efficiency.
- Developed and implemented training programs for new swim instructors, enhancing teaching effectiveness.
- Monitored participant progress and adjusted lesson plans to meet diverse skill levels and needs.
- Facilitated communication between parents, instructors, and management to ensure a positive learning environment.
- Led staff meetings to discuss program updates, share best practices, and foster team collaboration.
- Advocated for safety protocols in aquatic environments, promoting adherence among staff and participants.
Assistant General Manager
Grafton Way Restaurant Group
Houston, TX
05.2023 - 05.2024
- Recruits, trains, onboards, and mentors employees, as well as conducting performance evaluations and coaching.
- Creates employee schedules, managing inventory, ordering supplies, monitoring expenses, and tracking key performance indicators (KPIs) to ensure budget compliance.
- Handled cash accurately and prepared deposits.
- Addressing customer complaints and improving service standards to enhance guest or client satisfaction.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Education
Bachelor of Science - Aeronautical Science
Liberty University
Lynchburg, VA05-2028
Skills
- Supply management
- Chemicals handling
- Health and safety compliance
- Safety auditing
- Work delegation
- Staff scheduling
- Operations oversight
- Marketing and promotion
- Time management
- Adaptability and flexibility
Certification
- Lifeguard Instructor
- Certified Pool Operator
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Grafton Way Restaurant Group
05.2023 - 05.2024
Pool Manager
City Of Bellaire, Texas
10.2019 - Current
Aquatics Swim Coordinator
City of Bellaire
10.2019 - Current
Bachelor of Science - Aeronautical Science
Liberty University