Cienna Wanerus
Norton Shores,MI
Summary
At Wharf Marina, excelled as a Marina Dock Hand, enhancing safety and customer satisfaction through expert boat handling and exceptional service. Streamlined vessel processes, improving efficiency, and fostered strong relationships, showcasing an uplifting attitude and proficiency in electrical repairs. Achieved a collaborative work environment, demonstrating a commitment to excellence and results.
Overview
1
1
year of professional experience
Work History
Marina Dock Hand
Wharf Marina
Grand Haven, MI
08.2023 - Current
- Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
- Provided prompt response to emergencies, ensuring the safety of all marina patrons.
- Facilitated effective communication between boat owners, staff, and management for smooth daily operations.
- Actively monitored weather conditions to provide timely updates and guidance to boat owners during inclement weather events.
- Streamlined vessel check-in and check-out processes to improve customer experiences.
- Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
- Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
Education
Associate Of Arts And Sciences - Undecided
Muskegon Community College
Muskegon, MISkills
- Boat handling
- Electrical Repairs
- Heavy Lifting
- Waste disposal
- Fueling Operations
- Watercraft Regulations
- Boat Launching
- Customer Service
- Uplifting Attitude
Timeline
Marina Dock Hand
Wharf Marina
08.2023 - Current
Associate Of Arts And Sciences - Undecided
Muskegon Community College