Ciera Jedic
Summary
Dedicated healthcare professional seeking a Front Desk position where I can apply my experience in patient scheduling, insurance verification, and medical office administration to support efficient operations and provide excellent patient care.
Overview
10
10
years of professional experience
2027
2027
years of post-secondary education
Work History
Patient service
Brazosport Women's Health
02.2023 - Current
- Time management
- Typing skills
- Microsoft office and excel
- Insurance Verification
- Medical office procedures
- Medical assistance
- Team Management
- Scheduling
Front Desk/Management
Doctors For The Family
09.2021 - 01.2023
- Conflict Resolution
- Time management
- Hiring
- Budgeting
- Medical terminology
- Typing skills
- Microsoft Office and Excel
- Payroll
- Management
- Medical office management
- Medical office procedures
Sales Team Lead
James Avery Artisan Jewelry
09.2020 - 09.2021
- Provides management skills by creating schedules, data entry, phone etiquette, maintaining equipment and supplies.
- Provides dependability, independence, and teamwork.
- Managed a high-volume workload within a deadline-driven environment.
- Provided training, feedback and follow up on merchandising skills for sales floor team members.
James Avery Ambassador
Dillards
05.2018 - 07.2020
- Maintained thorough knowledge of store merchandise.
- Responded to telephone inquiries, providing quality service to customers inquiring about James Avery products.
- Coordinated import trafficking functions, data entry, and document distribution duties.
Cashier
H-E-B Grocery
09.2016 - 05.2018
- Accurately processed customer transactions and maintained cash drawers.
- Provided exceptional customer service.
- Worked in a fast-paced and exacting environment with no room for error.
Education
Associates of Applied Arts -
BRAZOSPORT COLLEGE
Skills
ICD-10 / CPT / HCPCS Coding
E/M Coding & Auditing
Insurance Verification
Prior Authorizations
Insurance Claims & Denial Resolution
Revenue Cycle Management
Front Desk Operations
Appointment Scheduling
Patient Compliance Coordination
Medical Billing & Patient Collections
Electronic Medical Records (EMR)
HIPAA Compliance
Communication & Problem Solving
Timeline
Patient service
Brazosport Women's Health
02.2023 - Current
Front Desk/Management
Doctors For The Family
09.2021 - 01.2023
Sales Team Lead
James Avery Artisan Jewelry
09.2020 - 09.2021
James Avery Ambassador
Dillards
05.2018 - 07.2020
Cashier
H-E-B Grocery
09.2016 - 05.2018
Associates of Applied Arts -
BRAZOSPORT COLLEGE