Quote
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Assessments
Work Availability
Timeline
Hi, I’m

Ciera Hunt

Rocky Mount,NC
Ciera Hunt

Quote

It is never too late to be what you might have been.
George Eliot

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

17
years of professional experience
1
Certification

Work History

Anthony's Cafe
Rocky Mount, NC

Customer Service Cashier
03.2023 - 01.2024

Job overview

  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

JEMG Supply Chain, INC
Raleigh, NC

DSP Driver
05.2022 - 10.2023

Job overview

  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Oasis Home Care Services Inc
Rocky Mount, NC

Office Manager/Legal Secretary/Treasurer
07.2007 - 02.2023

Job overview

  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Enhanced cash flow by implementing effective cash management strategies and optimizing working capital.
  • Reduced risks through diligent assessment of credit, liquidity, and market exposures.

Education

DeVry University
Downers Grove, IL

Certified Professional Coder (CPC) from Medical Billing And Coding
06.2024

University Overview

Northern Nash High School
Nashville, NC

High School Diploma
06.2007

University Overview

Skills

  • Ability to understand the procedures of health care management Ability to review daily assignments and weekly procedures to ensure program efficiencies Ability to read, write, and speak English Proficiency in computer systems, especially Microsoft Office, Quickbooks, Adp, NC Tracks, Private Insurance Company Billing, and Sandata EVV system
  • Communication skills
  • Customer service
  • Human Resources
  • Accounts Payable & Receivable
  • Payroll
  • Office Management
  • Management
  • Cash Handling
  • Customer Service

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure the resolution of product/service complaints and customer satisfaction.

Certification

  • Driver's License, Present
  • NC Home Agency Training
  • CPR Certified

Assessments

Assessments
  • Delivery driver, Familiar, 07/01/22, Interpreting instructions or signs and solving problems
  • Work style: Reliability, Familiar, 07/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Office manager, Proficient, 07/01/22, Scheduling and budgeting
  • Working with MS Word documents, Proficient, 07/01/22, Knowledge of various Microsoft Word features, functions, and techniques
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Cashier
Anthony's Cafe
03.2023 - 01.2024
DSP Driver
JEMG Supply Chain, INC
05.2022 - 10.2023
Office Manager/Legal Secretary/Treasurer
Oasis Home Care Services Inc
07.2007 - 02.2023
DeVry University
Certified Professional Coder (CPC) from Medical Billing And Coding
Northern Nash High School
High School Diploma

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