Ciera McNaughton
Godfrey,IL
Summary
Dedicated worker with strong communication skills, open availability, and overall great work ethic. Has computer skills, is active on social media platforms, and loves to shop/explore different types of fashion.
Overview
3
3
years of professional experience
Work History
Front of House
Sauce on the Side
Chesterfield, MO
08.2025 - 05.2026
- Supervised front of house operations to ensure high-quality customer service and satisfaction.
- Greeting guests, answering questions.
- Trained staff in POS system usage and customer interaction protocols.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive composure.
- Delivered and coordinated catering orders.
- Answered the phone and guided customers with positivity.
Waitress, Food Runner
The Loading Dock
Grafton, IL
05.2023 - 12.2025
- Managed multiple tables efficiently, ensuring timely order delivery.
- Trained new waitstaff on service protocols and menu knowledge.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Health Science
Maryville University of Saint Louis
St. Louis, MO05-2029
Skills
- POS system operations
- Staff motivation
- Upselling strategies
- Team building
- Conflict resolution
Timeline
Front of House
Sauce on the Side
08.2025 - 05.2026
Waitress, Food Runner
The Loading Dock
05.2023 - 12.2025
Health Science
Maryville University of Saint Louis