CIERA OWENS
Smyrna ,GA
Summary
Friendly and energetic leader with over 15 years of experience. I'm a Motivated learner who is always open for gaining more information. Providing excellent and memorable support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Pre-Kindergarten, Preschool Teacher
KinderCare Learning Centers
10.2018 - Current
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed weekly lesson plans and activities to engage children and promote learning.
Customer Service Representative
JCPenney
06.2017 - 10.2018
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Answered product questions with up-to-date knowledge of sales and store promotions
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Learned, referenced and applied product knowledge information
- Communicated all store initiatives and promotions to customers to generate return business
- Maintained cleanliness and presentation of stock room and production floor
- Organized store merchandise racks by size, style and color to promote visually appealing environment
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Pre K Assistant
Briarcliff Day Care
05.2016 - 06.2017
- Addressed behavioral and learning issues with parents and daycare management
- Monitored students' educational progress with individual charts and files
- Assisted and supervised [10] children through the entire school day
- Coordinated parent-teacher conferences [2] times during the school year
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Lead Teacher Preschool
New Genesis Learning Center
05.2013 - 03.2016
- Addressed behavioral and learning issues with parents and daycare management
- Monitored students' educational progress with individual charts and files
- Assisted and supervised [10] children through the entire school day
- Coordinated parent-teacher conferences [2] times during the school year
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Receptionist
The SALON by InStyle Inside JCPenney
04.2011 - 04.2013
- Ordered and distributed office supplies while adhering to a fixed office budget
- Answered and managed incoming and outgoing calls while recording accurate messages
- Helped distribute employee notices and mail around the office
- Maintained a clean reception area, including lounge and associated areas
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
Lead Teacher
New Genesis Learning Center
06.2008 - 04.2011
- Reported on student progress, behavior and social skills to parents
- Planned and led activities to develop students' physical, emotional and social growth
- Taught an average of [8] students per class
- Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
Education
Some collage - Education, Business
Kalamazoo Valley Community Collage
Kalamazoo, MichiganHigh School Diploma - Required
Kalamazoo Central High School
Kalamazoo, Michigan01.2007
Skills
- Professional phone etiquette
- Customer service-oriented
- Accurate and detailed
- Team building
- First Aide and CPR Certified
- Food handling preparation
- Epi-Pen use
- Classroom Management
- Excellent communication skills
- Flexible
- Appointment setting
- Knowledge of Behavioral disorders
- Mother of 2
- Self-sufficient and confident
- Infant and child CPR certification
- Student Records Management
- Time Management
- Parent-Teacher Conferences
- Self-Esteem Boosting
- Written Communication
- Task Prioritization
- Relationship Building
- Attention to Detail
- Performance Assessment
Timeline
Pre-Kindergarten, Preschool Teacher
KinderCare Learning Centers
10.2018 - Current
Customer Service Representative
JCPenney
06.2017 - 10.2018
Pre K Assistant
Briarcliff Day Care
05.2016 - 06.2017
Lead Teacher Preschool
New Genesis Learning Center
05.2013 - 03.2016
Receptionist
The SALON by InStyle Inside JCPenney
04.2011 - 04.2013
Lead Teacher
New Genesis Learning Center
06.2008 - 04.2011
Some collage - Education, Business
Kalamazoo Valley Community Collage
High School Diploma - Required
Kalamazoo Central High School
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