Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciera-Rose Casares

Bryan,TX

Summary

Driven and adaptable professional with a proven track record at HEB Grocery Store, excelling in customer service and problem-solving. Demonstrates a friendly, positive attitude and a fast-learning capability, adept at collaborating effectively within teams. Skilled in managing multiple tasks efficiently, ensuring high-quality outcomes in fast-paced environments. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Estore Curbie

HEB Grocery Store
11.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Placed completed orders in labeled, Temperature appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timelessness.
  • Reviewed customer orders closely to locate desired items.
  • Balanced multiple task simultaneously prioritizing urgent request without compromising attention to detail or overall service quality.
  • Worked productively with customers to meet order requirements along with service expectations.
  • Provided customer service and resolved issues regarding orders with customers over the telephone.
  • Assisted customers in managing returns and exchanges, ensuring a hassle process that maintained their trust in service.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a estore curbie.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Car Wash Attendant

Drews Car Wash
06.2023 - 08.2023
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Assisted in training new staff members on proper car wash techniques and procedures.
  • Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
  • Maintained and repaired car wash equipment to meet operational demand.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
  • Maintained records of cleaning activities.
  • Trained new attendants on proper car wash techniques and customer service best practices.
  • Maintained clean and organized work environment, contributing to efficient operations and pleasant customer experience.
  • Collaborated with team members to meet daily targets and uphold quality standards.
  • Provided exceptional customer service, quickly addressing and resolving any issues or concerns.
  • Adapted to peak times by efficiently managing multiple vehicles, maximizing throughput.
  • Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
  • Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.

Education

Radiology Science

Blinn College
Bryan, TX

High School Diploma -

Bryan Highschool
Bryan, TX
05.2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Great Customer Service
  • Problem-Solving
  • Fast learner
  • Teachable
  • Leader
  • Online Order processing
  • Purchase recommendations
  • Attention to detail
  • Heavy lifting
  • Decision Making
  • Planning and Organization
  • Merchandise selection

Certification

  • PCT certification

Timeline

Estore Curbie

HEB Grocery Store
11.2023 - Current

Car Wash Attendant

Drews Car Wash
06.2023 - 08.2023

Radiology Science

Blinn College

High School Diploma -

Bryan Highschool

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Ciera-Rose Casares