Hi, I’m
Ciera Villaflor
Sacramento,CA
Summary
Dynamic Certified Nursing Assistant with a proven track record, enhancing patient care through compassionate service and precise vital signs monitoring. Skilled in patient hygiene management and EMR/EHR, I boosted team efficiency and patient satisfaction. A reliable team player, I excel in fast-paced environments, fostering positive patient relationships.
Overview
5
years of professional experience
1
Certification
Work History
Casa Coloma Healthcare Center
Certified Nursing Assistant
09.2024 - Current
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Saylor Lane
Certified Nursing Assistant
03.2024 - 09.2024
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Amazon
Warehouse Packer
11.2023 - 03.2024
Job overview
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
West Coast Convience
Team Lead Sales Associate
02.2020 - 11.2023
Job overview
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Created a collaborative work environment that encouraged open communication, resulting in a more cohesive and effective sales team.
Education
Center Pointe Learning Center, Sacramento, CA
Certificate of Technical Studies from Certified Nursing Assistant
03-2024
University Overview
- Awarded [Best at clinical]
Asher College, Sacramento, CA
Associate of Science from Medical Billing And Insurance Coding
05-2022
University Overview
- [3.8] GPA
Elk Grove Charter, Elk Grove,CA
High School Diploma
05-2012
University Overview
- Honor Roll
Skills
- Reliable team player
- Collecting vital signs
- Compassionate
- Vital signs monitoring
- CPR/AED
- Patient hygiene management
- Medical Charting
- Catheter monitoring
Certification
- BLS Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
Timeline
Certified Nursing Assistant
Casa Coloma Healthcare Center
09.2024 - Current
Certified Nursing Assistant
Saylor Lane
03.2024 - 09.2024
Warehouse Packer
Amazon
11.2023 - 03.2024
Team Lead Sales Associate
West Coast Convience
02.2020 - 11.2023
- BLS Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
Center Pointe Learning Center
Certificate of Technical Studies from Certified Nursing Assistant
Asher College
Associate of Science from Medical Billing And Insurance Coding
Elk Grove Charter
High School Diploma
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