Ciera Williams

• Unloading high volume freight containers (canes) from aircraft during night sort windows, ensuring timely processing for subsequent operations.

• Transported and routed designated containers across the hub, achieving accurate distribution with zero errors.

• Followed all safety rules on the ramp, preventing injuries and protecting equipment integrity.

• Stocked shelves efficiently, ensuring products faced forward and displayed correctly.

• Organized backroom inventory, maintaining a clean and accessible workspace.

• Assisted customers in locating items, providing friendly and helpful service.

• Answer inbound calls from patients and families, gathering critical information and relaying it to the nursing staff.
• Provide compassionate support and assistance in a high-pressure healthcare environment.
• Ensure accurate documentation of patient needs and concerns in the system for efficient communication.

• Operated tug vehicles to transport foods, goods, and hazardous materials to airplanes for loading and unloading at docks.
• Followed strict safety protocols for handling dangerous goods and ensuring timely delivery of packages.
• Used equipment on daily basis.

• Organized packages according to type, size, destination, and other specifications.
• Inspected packages for damages or defects and recorded any issues found.
• Sorted and handled various types of packages, ensuring proper labeling and safe transport.

April 2025 - October 2025

August 2021 - February 2022