Cierra Anthony
Comerica Bank
Detroit,MI
12
years of professional experience
Dynamic and motivated communication professional, bringing 8+ years of experience translating business needs into strategic solutions. Proven success in leading cross-functional teams, building strong stakeholder relationships, and delivering high-impact products that align with business goals. Skilled in managing product backlogs, prioritizing features based on data-driven insights, and driving iterative development in Agile environments. Adept at optimizing user experience and ensuring continuous product improvement through collaboration and clear product vision.
Work History
Commercial Businesses Specialist
8 Months- Analyzed credit data to assess risk associated with loan applications.
- Evaluated financial statements and credit reports for accuracy and compliance.
- Collaborated with cross-functional teams to develop tailored financial solutions.
- Provided insights on credit trends to guide strategic decision-making processes.
- Monitored client accounts for changes in risk profiles and recommended adjustments.
- Developed comprehensive reports summarizing credit analysis results for management review.
- Streamlined credit evaluation processes, enhancing efficiency and reducing turnaround times.
Underwriter
8 Years 2 Months- Improved risk assessment accuracy by implementing advanced data analysis techniques.
- Analyzed applications and financial statements to assess creditworthiness and eligibility.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Analyzed data to identify trends and predict future insurance needs.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
Project Coordinator/Systems Support Analyst
1 Year 10 Months- Assessed malfunctions of computer hardware and software applications
- Performed systems assurance, installation planning, account management and problem determination
- Diagnosed, repaired, and upgraded document system modifications for data servers, POS systems, desktops, and laptops, decreasing outages by 70%
- Created test files and performed system tests on failing software
- Reduced project completion times by effectively coordinating team members and resources.
Claims Support Team Leader
1 Year 1 Month- Set up new claims within 1 day preparing required letters and data integrity in SAP systems
- Support departmental projects, following up on pending details and coordinating work with other teams
- Analyzed problems and developed recommendations for action
- Enhanced customer satisfaction by efficiently addressing and resolving support issues.
- Built strong relationships with other departments to facilitate collaboration on complex or technical client concerns.
Education
Bachelor of Arts - Broadcast Journalism
Associate Degree - Liberal Arts And Sciences
Skills
Loan structuring
Credit scoring models
Cash flow analysis
Use Case Analysis
Industry Risk Assessment
Proficient in Excel
Analyze balance sheet
Assess the value of assets pledged to secure loan
Proficient in financial modeling tools
Software
Microsoft SharePoint
,Microsoft Project
,JIRA
,Smartsheet
,Microsoft Excel
,Power BI
,Cherwell
,ServiceNow
,Tableau
,Confluence
Education
YYYY,YYYY-MM
Timeline
Commercial Businesses Specialist
Comerica Bank
12.2025 - CurrentRead More
Underwriter
United Wholesale Mortgage
10.2017 - 12.2025Read More
Project Coordinator/Systems Support Analyst
IBM
11.2015 - 09.2017Read More
Claims Support Team Leader
The Auto Club Group
09.2014 - 10.2015Read More
Oakland Community College
Associate Degree from Liberal Arts And Sciences
Read More
Wayne State University
Bachelor of Arts from Broadcast Journalism
Read More