Cierra Bowden

Processed medical documentation using electronic health record systems.

• Reviewed and verified patient data, ensuring completeness and accuracy for optimal patient care.
• Ensured timely retrieval of medical records for patient care needs.
• Supported audits by preparing documentation and responding to inquiries.
• Protected patient confidentiality by following HIPAA guidelines diligently.
• Adhered to HIPAA guidelines when handling protected health information.
• Collected, filed, scanned, and retrieved confidential patient information.
• Ensured that all required forms were completed accurately and completely prior to storage or release.
• Reviewed medical records to ensure accuracy and completeness.
• Coordinated with multiple departments to streamline release of information requests from patients, legal representatives, and insurance companies.
• Maintained electronic medical records for all clients
• Processed requests for copies of patient medical files, meeting designated timeframes to support timely patient access to information.
• Utilized Epic, Apm, Touchworks, Cisco for phone, and Veradigm PM systems for managing patient information.

• Assisted medical staff with efficient patient intake and documentation procedures.
• Maintained medical records while ensuring compliance with privacy regulations.
• Managed patient scheduling and confirmed appointments in a high-volume hospital environment.
• Coordinated communication between patients and healthcare providers effectively.
• Processed insurance claims and verified patient eligibility for services regularly.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Handled incoming calls and directed inquiries to appropriate departments promptly.
• Assisted with referrals and prepared medical records for patients.
• Managed medical records using an electronic health record system.