Kayli Edblom
Elizabethtown,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Scheduler/Medical Records Specialist
Pace
Elizabethtown, Kentucky
05.2025 - Current
- Manage appointment scheduling and record-keeping processes to uphold organizational compliance and efficiency.
- Develop and implement a tracking system for appointment modifications to minimize scheduling conflicts.
- Manage patient transportation service requests to ensure efficient and timely arrivals at designated locations.
- Create and submit authorization requests for all patient orders to support accurate billing and timely payment to healthcare facilities.
- Manage appointment scheduling and communicate essential details to patients
- Facilitate organization of patient records and attach relevant notes to orders for review by their primary care provider.
- Maintain current release of information forms to facilitate record retrieval for new and existing patients.
- Coordinate transportation scheduling processes to enhance day to day schedules alongside transportation manager.
Scheduling Coordinator
Baptist Health Lexington
Lexington, US
01.2024 - 05.2025
- Efficiently schedule patients for diagnostic tests and procedures ordered by referring physicians via Epic, fax, or telephone managing a high volume of incoming requests across multiple departments.
- Serve as the primary point of contact for patients and physician offices, ensuring their needs are met by providing comprehensive scheduling services and accurate pre-test instructions.
- Ensure seamless communication between patients, physician offices, and hospital departments, while managing pre-registration, payment estimates, insurance verification, and benefit evaluations.
SRNA
Baptist Health Hardin
Elizabethtown, US
06.2023 - 12.2023
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Educated patients and families on proper care and treatment to facilitate successful home care.
Event Coordinator
Royal Connections
Louisville, US
01.2022 - 06.2023
- Gathered feedback from clients in order to evaluate the event's success and identify areas for improvement
- Collaborated with marketing and public relations colleagues to publicize special events on social media calendars
- Looked at existing plans, processes, and event planning services to see where they could be improved
- Coordinated schedules and timelines for all events
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
- Explained product prices and packages to clients, as well as answering their questions and addressing their concerns
- Gave scripted sales calls to customers who were reached using both manual and automatic dialing systems
- Was able to effectively respond to clients requests via phone and email, as well as answer questions and inquiries
- Devised long-term business strategies while soliciting feedback from attendees in order to improve processes.
Education
Associate of Science -
Elizabethtown Community and Technical College
Elizabethtown, KYHigh School -
Hardin County High School
KY, USASkills
- Team Mentorship
- Customer Service
- Conflict resolution
- EPIC charting
- Compliance management
- Patient scheduling
- Appointment scheduling
- Healthcare industry standards
- Task Prioritization
Timeline
Scheduler/Medical Records Specialist
Pace
05.2025 - Current
Scheduling Coordinator
Baptist Health Lexington
01.2024 - 05.2025
SRNA
Baptist Health Hardin
06.2023 - 12.2023
Event Coordinator
Royal Connections
01.2022 - 06.2023
Associate of Science -
Elizabethtown Community and Technical College
High School -
Hardin County High School