Cierra Burnett-Marseille
Summary
Motivated and adaptable professional with a strong desire to grow across multiple career fields. Equipped with a diverse skill set, a quick-learning mindset, and a passion for tackling new challenges. Eager to apply transferable skills and gain hands-on experience in new industries while continuously developing expertise.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager/ Shift Leader
Walgreens LLC
10.2021 - 12.2024
- Scheduled employee shifts and managed time-off requests
- Helped recruit, train, and supervise staff
- Addressed and resolved customer inquiries or complaints effectively
- Monitored KPI's (Key Performance Indicators), such as sales, conversion rates, and average transaction value
- Ensured customer satisfaction by addressing inquiries, concerns, and complaints
- Coordinated with vendors and manage deliveries
- Handled cash management, including daily reconciliations and deposits
- Developed solutions that align with company goals and policies
Pharmacy Technician Trainee
Walgreens LLC
07.2024 - 12.2024
- Assisted Pharmacist/techs with technical and administrative tasks
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers while asking appropriate questions.
- Assisted customers with any questions or concerns.
- Learned how to fill prescriptions.
Assisting Daycare Coordinator
Kidstart Daycare
04.2020 - 02.2021
- Oversee curriculum planning and ensure alignment with educational goals and standards
- Recruit, train, and supervise daycare staff, including teachers, assistants, and aides
- Implement health, safety, and emergency procedures, including first aid readiness
- Organize family events, workshops, or parent-teacher meetings to foster community engagement
Education
Early Childhood Education
Kean University
Union, NJ08-2021
Diploma -
Hightstown High School
Hightstown, NJ06.2020
Skills
- Basic Computer Skills
- Conflict Resolution
- Emotional Intelligence
- Committed to Continuous Learning
- Inventory and Merchandising
- Leadership
- Organization
- Problem-Solving
- Product Knowledge
- Multi-Tasking
- Staff Management
- Adaptability in Fast-Paced Environments
- Support Store Operations
- Team Collaboration
- Active Learning Facilitation
- Upselling and Cross-Selling
- Sales Management
- Effective Relationship Building
- Inventory management
Timeline
Pharmacy Technician Trainee
Walgreens LLC
07.2024 - 12.2024
Assistant Store Manager/ Shift Leader
Walgreens LLC
10.2021 - 12.2024
Assisting Daycare Coordinator
Kidstart Daycare
04.2020 - 02.2021
Early Childhood Education
Kean University
Diploma -
Hightstown High School
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