Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cierra Cordova

New Braunfels,TX

Summary

Familiar with various beers, liquors, wine, and cocktails. Works excellent with team members to serve customers and meet demand. Always ready to help others and reliable in keeping the bar organized, stocked, and ready for customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Development Coordinator

Hispanic Association of Colleges and Universities
05.2022 - Current
  • Coordination of All Donations in Raiser’s Edge database
  • Prepares donor pledge reports as needed and updates annual campaign dashboards
  • Manage & produce donation acknowledgements for CFC, La Hache de HACU, Big Give SA, and Giving Tuesday
  • Prepare ad solicitation lists, emails, and make follow-up telephone calls to prospective advertisers.

Sales Support Associate, Coach

05.2021 - 11.2022
  • Move new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner
  • Interact actively with all guests on the entire sales floor as well as at the cash register
  • Perform quickly to respond to guest concerns as well as provide feasible resolutions
  • Identify and handle client orders quickly, appropriately and in a friendly manner
  • Assists customers with their orders and communicates positively in a friendly manner.

Receptionist

San Marcos Toyota
11.2021 - 05.2022
  • Correctly direct customers to the correct department, notify the appropriate person that a customer is waiting and introduce the customer to the salesperson
  • Taking customer calls will provide product knowledge with an emphasis on courtesy
  • Contact customers on behalf of various departments accurately relaying information.

Deputy Clerk Specialist

Harris County
10.2020 - 11.2020
  • Early Voting
  • Advocated for the rights of voters i.e., through the voting process to ensure safety and accuracy
  • Impeded deescalating skills to promote a safe environment during the pandemic
  • Oversaw, approved, and corrected paysheets for clerks
  • Processes payroll for election judges
  • Established and maintained cooperative working relations with other Harris County employees and the public.

Bank Teller

Arvest Bank
05.2019 - 07.2019
  • Contributed to the achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists
  • Delivered consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness
  • Accurately accepted and processed customer transactions
  • Used customer focused skills, explained policies and procedures to customers as applicable.

Fundraising Representative

The National Phone Campaign | University of Arkansas
09.2017 - 05.2019
  • Ask alumni for financial support for university programs, projects, scholarships, and campaigns
  • Create a strong fundraising message that appeals to potential donors
  • Use online platforms to raise donations
  • Ensured all legal reporting requirements were satisfied.

Front Desk Attendant

YMCA of Greater
06.2017 - 08.2017
  • Maintained a clean and well-organized front desk and lobby
  • Provided quality customer service to members and community
  • Greet all members and guests as they enter the facility
  • Prepared end of shift reports and balanced money as required
  • Deescalate upset members by listening intently to their issue(s) and attempted to handle or report the problem.

Education

Bachelor of Arts - Political Science

University of Arkansas
Fayetteville, Arkansas
05.2019

Associates of Arts - Associates of Arts - Graduated With Honors

Lone Star College
Montgomery, TX
12.2016

Skills

    Team Collaboration

    Cash Handling and Management

    Ability to mix and serve beverages

    Cash Register Operation

    Customer-Oriented

Certification

Bartender/Mixologist certification

Professional Bartending School of San Antonio


Texas Alcoholic Beverage Commission

Timeline

Development Coordinator

Hispanic Association of Colleges and Universities
05.2022 - Current

Receptionist

San Marcos Toyota
11.2021 - 05.2022

Sales Support Associate, Coach

05.2021 - 11.2022

Deputy Clerk Specialist

Harris County
10.2020 - 11.2020

Bank Teller

Arvest Bank
05.2019 - 07.2019

Fundraising Representative

The National Phone Campaign | University of Arkansas
09.2017 - 05.2019

Front Desk Attendant

YMCA of Greater
06.2017 - 08.2017

Bachelor of Arts - Political Science

University of Arkansas

Associates of Arts - Associates of Arts - Graduated With Honors

Lone Star College

Bartender/Mixologist certification

Professional Bartending School of San Antonio


Texas Alcoholic Beverage Commission

Cierra Cordova