Cierra Cordova
New Braunfels,TX
Summary
Familiar with various beers, liquors, wine, and cocktails. Works excellent with team members to serve customers and meet demand. Always ready to help others and reliable in keeping the bar organized, stocked, and ready for customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Development Coordinator
Hispanic Association of Colleges and Universities
2022.05 - Current
- Coordination of All Donations in Raiser’s Edge database
- Prepares donor pledge reports as needed and updates annual campaign dashboards
- Manage & produce donation acknowledgements for CFC, La Hache de HACU, Big Give SA, and Giving Tuesday
- Prepare ad solicitation lists, emails, and make follow-up telephone calls to prospective advertisers.
Sales Support Associate, Coach
2021.05 - 2022.11
- Move new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner
- Interact actively with all guests on the entire sales floor as well as at the cash register
- Perform quickly to respond to guest concerns as well as provide feasible resolutions
- Identify and handle client orders quickly, appropriately and in a friendly manner
- Assists customers with their orders and communicates positively in a friendly manner.
Receptionist
San Marcos Toyota
2021.11 - 2022.05
- Correctly direct customers to the correct department, notify the appropriate person that a customer is waiting and introduce the customer to the salesperson
- Taking customer calls will provide product knowledge with an emphasis on courtesy
- Contact customers on behalf of various departments accurately relaying information.
Deputy Clerk Specialist
Harris County
2020.10 - 2020.11
- Early Voting
- Advocated for the rights of voters i.e., through the voting process to ensure safety and accuracy
- Impeded deescalating skills to promote a safe environment during the pandemic
- Oversaw, approved, and corrected paysheets for clerks
- Processes payroll for election judges
- Established and maintained cooperative working relations with other Harris County employees and the public.
Bank Teller
Arvest Bank
2019.05 - 2019.07
- Contributed to the achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists
- Delivered consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness
- Accurately accepted and processed customer transactions
- Used customer focused skills, explained policies and procedures to customers as applicable.
Fundraising Representative
The National Phone Campaign | University of Arkansas
2017.09 - 2019.05
- Ask alumni for financial support for university programs, projects, scholarships, and campaigns
- Create a strong fundraising message that appeals to potential donors
- Use online platforms to raise donations
- Ensured all legal reporting requirements were satisfied.
Front Desk Attendant
YMCA of Greater
2017.06 - 2017.08
- Maintained a clean and well-organized front desk and lobby
- Provided quality customer service to members and community
- Greet all members and guests as they enter the facility
- Prepared end of shift reports and balanced money as required
- Deescalate upset members by listening intently to their issue(s) and attempted to handle or report the problem.
Education
Bachelor of Arts - Political Science
University of Arkansas
Fayetteville, Arkansas05.2019
Associates of Arts - Associates of Arts - Graduated With Honors
Lone Star College
Montgomery, TX12.2016
Skills
Team Collaboration
Cash Handling and Management
Ability to mix and serve beverages.
Cash Register Operation
Customer-Oriented
Certification
Bartender/Mixologist certification
Professional Bartending School of San Antonio
Texas Alcoholic Beverage Commission
Timeline
Development Coordinator
Hispanic Association of Colleges and Universities
2022.05 - Current
Receptionist
San Marcos Toyota
2021.11 - 2022.05
Sales Support Associate, Coach
2021.05 - 2022.11
Deputy Clerk Specialist
Harris County
2020.10 - 2020.11
Bank Teller
Arvest Bank
2019.05 - 2019.07
Fundraising Representative
The National Phone Campaign | University of Arkansas
2017.09 - 2019.05
Front Desk Attendant
YMCA of Greater
2017.06 - 2017.08
Bachelor of Arts - Political Science
University of Arkansas
Associates of Arts - Associates of Arts - Graduated With Honors
Lone Star College
Bartender/Mixologist certification
Professional Bartending School of San Antonio
Texas Alcoholic Beverage Commission
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