Cierra El
Philadelphia,PA
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Health Care Aide
Delta Home Care Agency
10.2022 - Current
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with ADLs
- Monitored health progress and documented patient health status changes to keep care team updated.
- Completed entries in care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Administrative Support Unit
City Of Philadelphia Department Of Aviation
07.2022 - Current
- Understood and followed verbal and written instructions to complete work correctly.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Sanitation Worker
City Of Philadelphia Streets Department
Philadelphia, PA
03.2020 - 07.2022
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maximized load safety by balancing, securing, and weighing products. MSDS
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected vehicle before and after every trip and conducted minor repairs.
Sanitation Crew Member
City Of Philadelphia Streets Department
01.2012 - 07.2022
- Responded to emergency sanitation needs in prompt and professional manner.
- Followed all safety procedures and regulations when operating collection truck.
- Collected and disposed of garbage and recycling from production work areas residential and commerical buildings.
- Observed other vehicles and pedestrians around collection truck to keep safe distance.
- Returned cans and garbage receptacles to curbs for easy retrieval.
- Utilized proper protective gear while handling materials.
- Adhered to local, state and federal regulations and OSHA safety protocols pertaining to rubbish and recyclable collection.
Sanitation Enforcement Officer
City Of Philadelphia Streets Department
06.2016 - 08.2016
- Worked collaboratively with control executive team on application of laws, regulations and corporate policies and controls to mitigate risk.
- Issue Citations to Violators
- Investigated and reported on violations of environmental regulations.
- Verified information on permits and contracts for projects to assess compliance with legal requirements.
- Informed individuals and groups of pollution control regulations and inspection findings and explained how problems could be corrected.
- Prepared detailed reports documenting compliance with environmental regulations.
- Spearheaded safe and efficient handling and disposal of environmental waste.
Clerk
City Of Philadelphia Streets Department
03.2015 - 11.2015
- Reviewed files, records and other documents to obtain information to respond to requests.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties.
- Produced high-quality communications for internal and external use.
Education
Diploma - Clinical Medical Assistant
Stepful
Philadelphia, PA08.2023
Diploma - Certified Nurse Aide
PhiladelphiaAcademyforNurseAideTraining
Philadelphia, PA01.2023
Diploma - Environmental Service Aide
Philadelphia OpportunitiesIndustrializationCenter
Philadelphia, PA11.2010
Diploma - Medical Assisting
Sanford Brown Institute
Trevose, Pa11.2009
High School Diploma -
Community Education Partners
Philadelphia, PA06.2007
Skills
- Housekeeping
- Daily Charting
- Report Observations
- Activities of Daily Living (ADLs)
- Status Updates
- Customer Service
- Professional Relationship
- First Aid and Safety
- Documentation
- Safety Regulations
Accomplishments
National Honors Society and Deens List
Commercial Drivers License
Housekeeping Diploma
Certified Nurse Aide
Certification
- HHA - Home Health Aide
- CNA - Certified Nurse Assistant
- CPR Certification
Timeline
Home Health Care Aide
Delta Home Care Agency
10.2022 - Current
Administrative Support Unit
City Of Philadelphia Department Of Aviation
07.2022 - Current
Sanitation Worker
City Of Philadelphia Streets Department
03.2020 - 07.2022
Sanitation Enforcement Officer
City Of Philadelphia Streets Department
06.2016 - 08.2016
Clerk
City Of Philadelphia Streets Department
03.2015 - 11.2015
Sanitation Crew Member
City Of Philadelphia Streets Department
01.2012 - 07.2022
Diploma - Clinical Medical Assistant
Stepful
Diploma - Certified Nurse Aide
PhiladelphiaAcademyforNurseAideTraining
Diploma - Environmental Service Aide
Philadelphia OpportunitiesIndustrializationCenter
Diploma - Medical Assisting
Sanford Brown Institute
High School Diploma -
Community Education Partners
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