Cierra Galle
Crown Point,IN
Summary
Well trained customer service professional able to efficiently manage overall guest experience and customer quality of service. Have 7 years experience in customer service and 3 years experience in medical billing and patient care. Skilled in task prioritization, communication, time management, customer relations, leadership, and organization.
Knowledgeable and dedicated professional with several years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of industry.
Overview
8
8
years of professional experience
Work History
Registrar-Guidance Secretary
Hebron High School
Hebron, IN
06.2025 - Current
- Managed student enrollment and registration processes efficiently.
- Coordinated scheduling and course assignments for students and faculty.
- Maintained accurate student records and confidential information securely.
Server
Texas Roadhouse
Crown Point, IN
08.2023 - Current
- Responsible for greeting all guests and giving exceptional food service
- Take all orders and deliver all food and drinks
- Ensure a positive dining experience
- Handling all cash and credit payments
- Have been a lead trainer for 1.5 years
Cashier
Menards
Merrillville, IN
02.2020 - 07.2023
- Handling all monetary transactions
- Restocking products at end of shift
- Handling returns and exchanges
- Handling rentals of tools, equipments, and moving trucks
Medical Assistant
Layous Medical Group
Munster, IN
06.2018 - 01.2019
- Oversaw patient check ins and check outs
- Responsible for updating patient charts and records using EHR systems
- Administering injections and medications and taking vital signs
- Answering phone calls from patients, vendors, and pre authorizations from pharmacies
- Restocking and ordering medical supplies and medications
Education
Core 40 diploma -
Hobart High School
Hobart, INPre Nursing - transfer
IUPUI
Indianapolis, INNursing -
University of St. Francis
Skills
- Course scheduling
- Record management
- Student enrollment
- Data entry accuracy
- EHR system usage
- Customer relationship management
Timeline
Registrar-Guidance Secretary
Hebron High School
06.2025 - Current
Server
Texas Roadhouse
08.2023 - Current
Cashier
Menards
02.2020 - 07.2023
Medical Assistant
Layous Medical Group
06.2018 - 01.2019
Core 40 diploma -
Hobart High School
Pre Nursing - transfer
IUPUI
Nursing -
University of St. Francis