Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Gennes

Cierra Gennes

Las Vegas,NV

Summary

Strong expertise in investigating, problem solving, and performance enhancement. Excellent communication skills, attention to detail, and commitment to providing quality work ethics

Overview

5
5
years of professional experience

Work History

Para Transit Driver

TransDev
Las Vegas, NV
10.2025 - Current
  • Provides safe door to door transportation for seniors and individuals with disabilities
  • Operate specially equipped vehicles, assist with boarding/deboarding, secure mobility devices such as wheelchairs/scooter), and provide courteous service.

Child Protective Service Investigator

Clark County Family Services
Las Vegas, NV
06.2025 - 09.2025
  • Perform a variety of professional case work duties for Clark County Family Service
  • Investigate cases of abuse and neglect assess child safety
  • Interviewing children and adults
  • Perform various assessments, implements treatment and behavioral plans

Customer Experience Consultant

CarMax Auto Super Store
Henderson, NV
12.2023 - 08.2024
  • Assist customers with a seamless car buying experience
  • Assist customer with alternative shipping and delivery options

Passenger Service Supervisor

Unifi Aviation Service
Las Vegas, NV
05.2022 - 10.2023
  • Supervised and trained customer service representatives while overseeing daily operations
  • Improved service delivery through coaching, scheduling, and process enhancements
  • Handled escalated passenger issues and ensured smooth airport operations
  • Responded to customer inquiries and improved satisfaction through timely service

Office Assistant I

Sacramento County Animal Care & Regulations
Sacramento, CA
01.2021 - 05.2022
  • Managed and trained staff while distributing tasks to maintain operational efficiency
  • Responded to customer inquiries and improved satisfaction through timely service
  • Maintained adoption, licensing, and citation records ensuring regulatory compliance
  • Scheduled survives and appointments and coordinated office workflows

Education

Certified Medical Assistant - undefined

Carrington College
10.2025

Bachelor of Science - Criminal Justice

Southern New Hampshire University
05.2022

Skills

  • Excellent communication skills
  • Attention to detail
  • Ability to collaborate effectively
  • Proactive and self motivated
  • Report writing and presenting
  • Critical thinking skills

Timeline

Para Transit Driver

TransDev
10.2025 - Current

Child Protective Service Investigator

Clark County Family Services
06.2025 - 09.2025

Customer Experience Consultant

CarMax Auto Super Store
12.2023 - 08.2024

Passenger Service Supervisor

Unifi Aviation Service
05.2022 - 10.2023

Office Assistant I

Sacramento County Animal Care & Regulations
01.2021 - 05.2022

Certified Medical Assistant - undefined

Carrington College

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Cierra Gennes