CIERRA GRIMES
Anchorage,Alaska
Summary
Dependable Administrative Professional experienced in streamlining office operations and supporting cross-departmental initiatives. Achieved efficiency in document management and case tracking through strong organizational skills and attention to detail. Focused on contributing to team success while fostering continuous personal and professional growth.
Overview
15
15
years of professional experience
Work History
Additional Department Support
Reality (Probate)
Chugachmiut, Anchorage, Alaska
07.2026 - Current
- Tracked cases, deadlines, and missing documentation to clarify outstanding administrative requirements.
- Maintained case paperwork and coordinated with staff on documentation needs and follow-up tasks to facilitate timely processing.
- Organized and filed probate-related documents to ensure accurate and orderly recordkeeping.
- Handle sensitive probate records discreetly and in accordance with applicable procedures.
Administrative Assistant/Receptionist Float
Chugachmiut
Anchorage, Alaska
10.2025 - Current
- Provided administrative and operational support across departments, adapting to changing priorities to ensure seamless workflow.
- Scan and organize records and documents to support accurate electronic recordkeeping and document access.
- Submit check reimbursement paperwork and order office supplies in accordance with established procedures.
- Assisted with filing, copying, faxing, mail handling, reception coverage, and visitor assistance to enhance office efficiency.
- Coordinated with staff across departments, managing multiple tasks while ensuring accuracy, professionalism, and confidentiality.
- Assist with board meeting preparation and supporting meeting readiness
- Provide on going administrative support to Executive Assistant as needed to ensure smooth operation.
Branch Supervisor
Northrim Bank
03.2023 - 02.2024
- Supervised team of six employees, coordinating daily branch operations and enhancing customer service.
- Managed staff schedules, breaks, and time-off requests to ensure consistent branch coverage.
- Performed daily vault counts and coordinated weekly ATM replenishment, emphasizing accuracy and accountability.
- Supported customer relationships and employee development while providing notarial services as needed.
Branch Manager
KeyBank
07.2022 - 03.2023
- Managed daily branch operations, coaching employees to achieve sales and service goals.
- Established relationships with referral partners and small business owners, enhancing customer outreach efforts.
- Conducted vault audits while coordinating employee schedules and development initiatives.
Store Manager
Famous Footwear
05.2011 - 06.2022
- Managed daily store operations and trained a team of six or more employees to enhance service quality.
- Coordinated staff schedules, processed payroll, managed inventory, and assigned daily work tasks to optimize workflow.
- Supported sales goals by implementing loss prevention strategies, maintaining store organization, and resolving customer issues promptly.
Assistant Manager
Torrid
05.2015 - 06.2016
- Coordinated daily operations, employee recruitment, training, and achievement of sales objectives.
- Maintained organized store environment and ensured consistent customer service.
- Supervised daily store operations, ensuring smooth customer flow and service standards.
- Trained associates on POS procedures, product knowledge, and sales expectations.
- Coordinated merchandising updates to maintain brand presentation and visual standards.
Education
High School Diploma -
East Anchorage High School
Anchorage, Alaska05.2014
Skills
- Administrative Support
- Records & Document Scanning
- Probate Case Tracking
- Reimbursement Paperwork
- Supply Ordering
- Scheduling & Coordination
- Microsoft Office
- Confidentiality
- Time Management
- Customer Service
- Teamwork
- Staff Leadership
- Microsoft Office
- Administrative Compliance
- Electronic records management
- Professional Demeanor
- Collaboration
- Client support
- Problem-solving
- Task prioritization
- Accountability Focus
- Multi-tasking
- Relationship building
Timeline
Additional Department Support
Reality (Probate)
07.2026 - Current
Administrative Assistant/Receptionist Float
Chugachmiut
10.2025 - Current
Branch Supervisor
Northrim Bank
03.2023 - 02.2024
Branch Manager
KeyBank
07.2022 - 03.2023
Assistant Manager
Torrid
05.2015 - 06.2016
Store Manager
Famous Footwear
05.2011 - 06.2022
High School Diploma -
East Anchorage High School
ADDITIONAL QUALIFICATIONS
- Microsoft Office proficiency
- Notary Public experience
- Experience with electronic records, reimbursement submissions, supply ordering, and probate case tracking
Personal Information
Title: CLINICAL PROJECT SUPPORT SPECIALIST CANDIDATE