Cierra Gutierrez
Stanton,CA
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Tool Rental Associate
Home Depot
08.2022 - 02.2024
- Assisted customers with troubleshooting tool issues, offering guidance and support.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
Youth Development Professional- Team Lead
Boys And Girls Club
08.2022 - 09.2023
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Led employee relations through effective communication, coaching, training, and development.
Cashier, Cook, and Trainer
Raising Canes
05.2021 - 08.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Education
Certificate - Medical Assistant
Concorde Career College
Garden Grove, CA05.2024
High School Diploma -
Western High School
Anaheim, CA05.2022
Skills
Payment Process
- Cash Handling
- Conflict Resolution
- Problem-Solving
- Staff education and training
- Team Supervision
- Evaluating Employee Work
- Youth Behavior Management
- Academic Assistance
- Youth Mentoring
- Parent Communication
- Youth guidance
Timeline
Tool Rental Associate
Home Depot
08.2022 - 02.2024
Youth Development Professional- Team Lead
Boys And Girls Club
08.2022 - 09.2023
Cashier, Cook, and Trainer
Raising Canes
05.2021 - 08.2022
Certificate - Medical Assistant
Concorde Career College
High School Diploma -
Western High School
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