Cierra Hodge
Aberdeen,WA
Summary
Dynamic and results-driven professional with extensive experience at Parkway Tavern as a Bartender Supervisor. Proven ability to enhance customer engagement and uphold sanitation standards. Skilled in team motivation and training, successfully reducing staff turnover through effective programs. Committed to maintaining a safe and enjoyable environment for both guests and staff.
Overview
5
5
years of professional experience
Work History
Bartender Supervisor
Parkway Tavern
02.2019 - 05.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Waitress/Cook
Bennett's Fish Shack
01.2018 - 06.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Assistant Housekeeper
Canterbury
01.2016 - 03.2018
- Trained other staff members by physically demonstrating complex tasks.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Reduced staff turnover with effective training programs, fostering a positive work environment.
- Streamlined housekeeping processes by implementing efficient cleaning schedules and procedures.
Education
Grays Harbor College
Aberdeen, WA03-2026
Skills
- Workplace safety
- Sanitation standards
- Team motivation
- Customer engagement
Timeline
Bartender Supervisor
Parkway Tavern
02.2019 - 05.2021
Waitress/Cook
Bennett's Fish Shack
01.2018 - 06.2019
Assistant Housekeeper
Canterbury
01.2016 - 03.2018
Grays Harbor College