Chris Odeny

As a bartender Iwas in charge of managing drink orders at a restaurant, pub, , club or private event to keep customers satisfied during meals or social gatherings. I have extensive knowledge of common drinks, which I use to recommend drinks to customers, prepare cocktails, pour beers and properly decant wines. I may also entertain customers who sit at the bar by providing stimulating conversation and excellent customer service while filling drink orders for other customers.

• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
• Increased overall revenue with creative drink promotions and themed events.
• Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
• Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
• Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
• Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
• Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
• Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
• Improved staff performance through comprehensive training programs and regular feedback sessions.
• Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
• Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
• Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
• Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
• Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
• Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Obtained cash bank and stocked service bar to prepare for operation.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Controlled food costs and managed inventory.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Served consistent portions following recipes and control standards.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Planned and executed promotions and special events in close collaboration with management.
• Monitored food inventory and supplies to prevent waste.
• Monitored food preparation, production, and plating for quality control.
• Supervised food presentation and plating to enhance visual appeal.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Directed food preparation and cooking activities to meet health and safety standards.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Set and oversaw weekly and special event menu plans.
• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.