Summary
Overview
Work History
Education
Skills
Leadership Experience
Certification
Volunteer Experience
Timeline
AssistantManager

Cie'rra Hollins

Matteson,IL

Summary

Passionate Healthcare Management graduate with a drive to enhance individual well-being and elevate community health outcomes. Seeking a dynamic role to leverage in education and diverse experience in promoting health and contributing to the betterment of society.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
01.2019 - Current
  • Trained in picking, pack flow, and damaged land
  • Currently working as a PG to insure items are received outbound in a timely manner with at least defects as possible
  • Been working as a PG with no manager or PA for 5 months straight till current
  • Still currently running the floor without a PA and PG and still being overlooked for a manager position when overly qualified for position and still currently running the floor in the pick department solo.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Alternated goods in inventory by observing first-in and first-out approach.

Human Resources Intern

SIH HR Training Center
08.2022 - 07.2023
  • Drafted communication pieces for internal electronic newsletter, driving awareness of employee benefits updates
  • Conducted meticulous review of employee data within HRIS and benefits portal, ensuring precision in system programming
  • Managed COBRA forms, ensuring accuracy and compliance
  • Created daily document reports to track and verify employee changes impacting benefits
  • Updated practice metrics boards, contributing to departmental progress tracking
  • Conducted scholarship eligibility checks, reviewing applications and background information to assess scholarship viability
  • Assisted in candidate engagement calls, gauging interest, and guiding potential employees through orientation steps
  • Prepared orientation materials, including information packets and schedules for new hires
  • Facilitated 'real colors' game to enhance 50 member team dynamics and interpersonal communication
  • Compiled data from old orientation papers using Excel, creating detailed spreadsheets to measure monthly progress
  • Participated in meetings with the DEI director, learning about workplace diversity initiatives
  • Observed and engaged in discussions with departments to evaluate and improve DEI 85 ratings.
  • Worked with HR team to coordinate company events.

Lead Classroom Teacher

Rainbow’s End Daycare Center
01.2021 - 05.2023
  • Monitored and administered group leaning activities; encouraged equal participation and offered specialized attention based on parent and teacher recommendations; created schedules and lesson plans; assist with toilet training for the 2 year old children; prepared meals; monitored the children during nap-time and performed regular headcount’s; participated in and often led monthly all-parent meetings; designated leader for fire drills and other safety measures; created schedules, consistently communicated basics of emergency safety to the children and ensured their safety at all times.
  • Planned and implemented integrated lessons to meet national standards.

Sales Manager

Kidz Journeys
01.2018 - 01.2020
  • Manged 20 associates at the store. Where the team sold over $20,000 worth of inventory within the first year with the organization.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to explain sales opportunities.

Education

Master of Science - Healthcare Administration & Healthcare Informatics

Southern Illinois University Carbondale
Carbondale, IL
05.2026

Bachelor of Science in Healthcare Management -

Southern Illinois University
Carbondale, IL
05.2023

High School Diploma -

Rich South High School
Richton Park, IL
05.2017

Skills

  • Freight Labeling
  • Cardboard baling
  • Product verification
  • Order picking and processing
  • Employee Retention
  • Succession Planning
  • Organizational abilities
  • Expense Tracking
  • Performance Management

Leadership Experience

  • Color Autism Run, 04/2023
  • National Association of Colored Women's Club Inc. (NACWC ORG), 01/2023
  • SIH Memorial Hospital Carbondale, 08/2021, 05/2022
  • Project Love ORG, 01/2020, 05/2023
  • Voters Registration, 11/2020

Certification

Infection Control (Loading...)

Volunteer Experience

SIH Memorial Hospital Carbondale, Carbondale, IL, Nursing Clinicals-ICU Volunteer, During COVID-19 Pandemic

Timeline

Human Resources Intern

SIH HR Training Center
08.2022 - 07.2023

Lead Classroom Teacher

Rainbow’s End Daycare Center
01.2021 - 05.2023

Warehouse Associate

Amazon
01.2019 - Current

Sales Manager

Kidz Journeys
01.2018 - 01.2020

Master of Science - Healthcare Administration & Healthcare Informatics

Southern Illinois University Carbondale

Bachelor of Science in Healthcare Management -

Southern Illinois University

High School Diploma -

Rich South High School

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Cie'rra Hollins